ENTERPRISE TECHNOLOGY business value. The technology we develop and the toolsets our customers use worldwide are the same, enabling us to deliver a uniform, high-quality experience across geographies.
As a company, Qualys has always operated as a truly global organisation, with sales and support teams in multiple countries, to cater to all markets. We are also very intentional in investing in partner enablement and training, leveraging regular touchpoints to engage with channel partners, equip them with more knowledge and skills, and ensure consistency across markets.
How are mROC partners trained and enabled to provide valueadded services, especially when integrating third-party tools into the Qualys-powered ROC model?
Our work with channel partners is a true collaboration, grounded in ongoing, two-way
We are also very intentional in investing in partner enablement and training, leveraging regular touchpoints to engage with channel partners.
communication and feedback. We’ ve built an entire programme to set partners up for success. We equip them with more than just training on the technology, we also guide our partners on the business aspects of mROC, such as how to position services and go-to-market strategies. We work closely with partners to help shape their service offerings, providing access to a test platform for validation, as well as free proof-ofconcept deployments for their customers. This open dialogue enables us to continually refine our offerings, promotions and initiatives based on partner input. We also host regular partner advisory councils and product roadmap briefings to keep partners informed and engaged.
Looking ahead, how do you see the mROC ecosystem evolving in terms of capabilities, partnerships and its role in addressing the global cybersecurity skills gap?
Security teams are too often stuck in a never-ending cycle of chasing low-risk issues while drowning in alerts. The ROC flips that script. It’ s built to help organisations operationalise cyber-risk management by reducing redundant manual work and zeroing in on what truly matters. Rather than playing an endless game of‘ risk whack-a-mole’, teams can prioritise and remediate the vulnerabilities that have the greatest impact on reducing risk. Meanwhile, mROC partners supplement lean teams with experienced human analysts that help close the cyberskills gap. Together, these capabilities reduce the need for large internal teams, lower alert fatigue and burnout, improve staff retention, and enable existing personnel to focus on high-value work.
As technology evolves, so do cyber-risks. For example, first we saw cloud security grow in prominence, now we’ re seeing AI security come to the fore, and in the future, with Quantum Computing, customer needs will change again. The mROC program was designed to evolve in lockstep with the shifting landscape. We have no doubt that as we continue collaborating with partners and listening to our customers, mROC will remain agile and relevant, continuously adapting to changing customer needs. •
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