ENTERPRISE TECHNOLOGY
Ongoing challenges include navigating talent gaps in niche technology domains, and aligning internal change management. partnerships include Microsoft Surface enterprise, Samsung Electronics mobility and AI devices, Bimser process and data optimisation, Softbank Robotics and Temi, AI robotics, alongside other global providers in mobile security, identity, and automation platforms.
Jacky’ s Business Solutions operates primarily in the GCC, with a strong presence in the UAE and expanding footprints through channel partners in the rest of the GCC. Principal verticals include education, healthcare, banking, retail, hospitality, and government. These sectors benefit from Jacky’ s advanced offerings in data-driven automation, mobile AI ecosystems, and digital infrastructure.
Customer-facing organisations adopt robots like Temi and Pepper to deploy AI-powered assistants, while enterprises and public sector clients leverage ERPintegrated process automation and Agentic AI for smarter operations. This sector-specific approach enables Jacky’ s to deliver measurable value through local market understanding and strategic technology partnerships.
Entry into IT solutions
Jacky’ s has evolved from hardware-centric automation into a full-spectrum IT and digital solutions provider for some time now. The company’ s success in launching initiatives like ElevateIT, Microsoft migration to Windows 11 has enabled it to deliver AIcapable devices at scale.
Strategic alliances with Bimser and investments in RPA and machine learning have helped embed intelligent automation into operations across retail, education, and government. Its Agentic AI framework allows businesses to deploy autonomous systems that observe, decide, and act with minimal oversight.
This transformation is supported by skilled internal teams and a growing regional demand for intelligent, integrated solutions.
Jacky’ s is transitioning towards a hybrid model that balances traditional business
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