Patrick Khachan, HR Director, Mindware

The IT workforce is undergoing transformation due to new technologies and the need for adaptation. IT companies must invest in new talent through creation of internal academies and partnerships with universities to shape the future generation of IT professionals. Adaptability and continuous learning will be key traits for IT professionals and employers alike says Patrick Khachan at Mindware.

The shortage of professionals with expertise in areas such as AI, cybersecurity, and cloud computing has created a highly competitive market. To address this challenge, it is essential for companies to invest in internal academies that nurture and develop future talent, ensuring a continuous pipeline of skilled professionals.

The structure of IT distribution roles is evolving to accommodate the dynamic needs of the industry. Hybrid roles that require a blend of technical expertise and business acumen are becoming more prevalent. For instance, a product manager in IT distribution is now expected to have

Hybrid roles that require a blend of technical expertise and business acumen are becoming more prevalent. both technical knowledge of the products being distributed and strong relationship management skills to engage effectively with vendors and resellers.

Employer branding

To attract and retain IT distribution talent, organisations must invest in employer

branding. A strong employer brand is built on a corporate culture, family values, and an environment that encourages a sense of belonging and stability. Companies that foster an environment of innovation and inclusivity are more likely to draw top candidates. Additionally, leveraging social media and employee testimonials can help shape a positive company image and attract skilled professionals.

Technology has revolutionised the recruitment process, making it more efficient and data-driven. Organisations are increasingly using AI, automation, and predictive analytics to streamline candidate

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