EDITOR ’ S COMMENT
Gsolutions . Over 50 % of account management tasks , such as password resets and account unlocks , were eliminated . End users could now manage these tasks independently , significantly reducing the volume of support calls . And this meant that Technology Solution ’ s IT team could allocate resources to higher-value activities rather than routine support tasks .
In our special feature this month we look at the dynamics of cloud market places . Cloud marketplaces , against the backdrop of the Middle East ’ s growing adoption of cloud services , are more relevant than ever . They are essentially storefronts where customers can discover , purchase , and deploy cloudbased solutions . The major advantage , of reetings to the global readers of Intelligent course , is the simplification of procurement , Tech Channels . says Ghassan Abou Rjeily at Riverbed .
Technology competency and building
Tier-one distributors , such as Mindware the right solution stack is a critical success deploy cloud marketplaces to enhance their factor for a profitable business model of services and business models by expanding channel partners whether they are system their product offerings without the need for integrator or managed service provider . significant infrastructure investment . They In this month ’ s cover feature we present provide channel partners with a wide array how Australia based Technology Solutions of cloud solutions , increasing their market turned to ManageEngine to address client reach and satisfaction , says Silmi Khanfir compliance challenges . at Mindware .
Technology Solutions says its journey
However the dynamics of cloud with ManageEngine shows the value of marketplaces still represent work in simple , cost-effective , and well-supported IT progress . There is room for improvement ,
as vendors need to develop APIs for integration , and many resellers prefer personal interactions over standard marketplace offers . Smaller vendors may struggle to gain visibility and compete with larger , established providers , points out Mindware ’ s Khanfir .
Turn these pages to read more about the opportunities and challenges for channel partners in global and regional markets .
And in this month ’ s Editor ’ s Question , executives from SoftServe , Check Point Software , NetApp , Forcepoint , address the question of what are the opportunities and challenges for channel partners around Generative AI ? Should they rebuild their business models around Generative AI or is it too early ? What are the skills required ?
Ramadan Kareem and wishing you the best of transformative business partnerships in the month ahead .
Arun Shankar Managing Editor arun @ lynchpinmedia . com
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