Key takeaways
• I would recommend having very specific quality testing requirements for any large-scale piece of enterprise software they intend to deploy : Jon Amato , Gartner
• Given the increasing complexity of software , all software developers and organisations are susceptible to outages : Alois Reitbauer , Dynatrace
• It could so easily have been a security incident and this manual intervention required to get back up opens the door for other potential security risks : Mark Grindey , Zeus Cloud
• The ease with which their driver files can be deleted also raises questions about the self-protection mechanisms of CrowdStrike ’ s software : Kevin Reed , Acronis
• It would be easy to say it is a QA fail , but the reality is a little more complex : Sascha Giese , SolarWinds
• There is now a risk that companies might become hesitant to apply crucial updates , fearing similar outages . It is absolutely vital that organisations do not overreact by avoiding updates altogether : Andreas Hassellöf , Ombori
• While no update process is entirely risk-free , a careful , staged approach to updates can significantly reduce the likelihood of such widespread disruptions : Andreas Hassellöf , Ombori
• This case reminds us of the importance of secure development , since in this case it was most likely the lack of update checking both on the side of the vendor and on the side of consumers : Alexey Lukatsky , Positive Technologies
• This critical event serves as a wake-up call for b usinesses globally to reassess their IT infrastructure and the processes they have in place for software updates : Darren Anstee , NETSCOUT
• The recommended workaround provided by CrowdStrike requires , in many cases , physical access to a machine .
Recovery is complicated by additional security layers or lack of administrator rights : Ranjan Singh , Kaseya
• Disaster recovery planning must consider all outage scenarios to ensure that the core business can continue : Guido Grillenmeier , Semperis
• Recent consolidation in the cybersecurity market has increased the risk of this recurring , businesses rely on just a few vendors : Graham Steel , SandboxAQ
• Without the correct foundation , implementing promising technology can weaken your system , instead of strengthening it : Matt Williamson , Endava
• This outage highlights the dependencies of the hyperscale public clouds , the Internet , and more for critical leading services : Rick Vanover , Veeam
• Updates or modifications in the OS that alter APIs can cause compatibility issues , while changes in the EDR tool ’ s mechanisms may fail to align with the OS : Ray Umerley , Coveware by Veeam
INTELLIGENT TECH CHANNELS 45