Intelligent Tech Channels Issue 77 | Page 68

Partners have to adapt and transform their business models and upgrade the skills of their teams in order to help customers in adopting AI .
Currently , Low-Code No-Code solutions represent a disruptive segment of the IT landscape . While their potential to supercharge digital transformation is incredible , they do require collaboration between IT and business stakeholders , which in turn warrants some level of cultural change in organisations .
Partners will have to help enterprises drive this change , and must therefore not only serve as technology providers , but trusted advisors that help shape the course of the business .
Which technologies and innovations can drive channel market dynamics in the near future ?
AI has taken off in a big way in the last couple of years and is now playing a key role in the digital transformation journey of the enterprise . Kissflow is incorporating AI into a platform in a big way and this will transform the speed and the manner in which customers can automate processes and build applications .
Partners have to adapt and transform their business models and upgrade the skills of their teams in order to help their customers in adopting AI . Partners that are proactively transforming their internal operations to build practices around these AI technologies will find their relevance increase . Eventually they will be able to achieve greater traction with their own customers and increase market share in their territories in which they operate .
Partners must not only serve as technology providers , but trusted advisors that help shape the course of the business .
Which non-competitive business do you admire for its channel drive and strategy ?
HPE has been a 100 % channel driven company for decades now and has been able to bring in several disruptive technologies , products and solutions to the market successfully with the help of the channel ecosystem that they have built . They have a well-structured partner programme and a profitable channel ecosystem which has grown along with the company . This has served to add substantial value to them , as well as to their customers worldwide .
Which aspects of your job role do you find rewarding and which challenging ?
Driving the business of a disruptive technology provider like Kissflow , playing a crucial role and being able to help customers digitally transform their business is extremely rewarding . Building a profitable channel and seeing this ecosystem grow along with Kissflow has been very rewarding too .
Digital transformation and the associated culture change is not an overnight process . It demands patience and perseverance . This perhaps is the most challenging part of this journey , and as Kissflow steadily makes headway , success serves as a force multiplier for its market momentum .
How do you best like to de-stress and re-charge off work ?
Patil believe that when work is passion , then the question of de-stress or re-charge does not arise . Driving the business for disruptive solutions has been a passion of mine for many years . Patil likes to travel and explore new places , and connect with people whenever he gets an opportunity . However , work is actually where Patil has peace of mind as it is his passion . •
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