INDUSTRY VIEW
While augmented reality may not always be the best alternative , traditional technologies bring with them their set of constraints that may not apply to AR but may apply to them .
• On face value , the cost of implementing AR may appear to be modest , but the application of AR includes generating business value . And this means pilot projects , application customisation and finally training for the users .
• It is necessary to spend time identifying and listing the metrics that will help track the success and failure of an AR implementation . While some of the metrics may be immediately apparent others may be longer term , embedded in other processes , and not so obvious .
• Generating business value and improving decision making will take some time with AR . It is best to start with a champion or a small group and wait for them to demonstrate success before scaling the usage to a larger and more diversified team .
The digital layer is a dynamic data layer that changes and refreshes based on the physical coordinates on which it is superposed .
• Remediating emergency situations : Display of information and operating procedures to manage a critical situation .
• Remote collaboration with teams : Collaboratively engage with remote workers and get guidance .
• Boosting store customer experience : Bring customer experiences to life and help boost customer delight .
While working with their enterprise end customers , channel partners should realise that successful business use cases with AR do not require specialised technology skills . Currently the approach by AR solution vendors it to offer a low codeno code approach .
The best value from an AR implementation is when all pain points have been considered , the most suitable use case selected , and a suitable change management plan has been put in place for the enterprise end customer . •
After having assessed the implementation checklist , to ensure they are moving forward smoothly with their enterprise end customers , channel partners need to evaluate the best business use case to apply .
Here is a selection of the most successful AR use cases that channel partners can implement with their enterprise end customers .
• Inventory catalogue display : Names of the goods , prices , stock units appear in the display .
• Compliance and assessment activities : Checklist , areas to be assessed , how to guide , appears in the display .
• Remote guide for complex repair or process : A step-by-step process synchronised with hand movements appears in the display .
• Visualise blueprints , maps , reports , diagnostics : Visual representation of maps , diagrams , diagnostic reports .
INTELLIGENT TECH CHANNELS 17