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HUCO ACHIEVES VMWARE PARTNER-LED CUSTOMER SUCCESS SPECIALISATION WITH SEVEN MASTER COMPETENCIES
Vivek Parath , Chief Operating Officer , Huco
Huco , a hybrid cloud , cloud native and DevOps technology consulting and services firm , announced it has achieved the VMware Partner-Led Customer Success Specialisation , PLCS . Through achievement of the VMware Partner-Led Customer Success specialisation , Huco can now help customers accelerate their time to value for VMware Cross-Cloud services while removing potential roadblocks to success .
Customer Success practices are critical to helping customers realise continuous value from the Cloud , SaaS , and subscription offerings they purchase . From implementation through to renewal and solution expansion , the industry-recognised best practices covered by the VMware Partner-Led Customer Success specialisation help partners to propel end user adoption of VMware Cross-Cloud services . This can result in more consistent value realisation and accelerated achievement of business outcomes for customers .
In addition to the specialisation in PLCS , Huco has previously achieved seven Master Services Competencies from VMware .
“ For our business , profitability will come from how we retain and grow our customers and not how we transact with them . Huco has been building strong , long-term relationships with our customers and this certification will add credibility to our relationships . The success of our customers is a key driver of business growth and sustainability for both Huco and VMware ,” said Vivek Parath , Chief Operating Officer at Huco .
“ The transition to cloud , SaaS , and services-based business models requires our partners take a long-term , trusted advisor approach to customer management . The VMware Partner-Led Customer Success Specialisation designates Huco ’ s capability to guide customers through all the stages of the multi-cloud journey ,” said Amr Shaheen , Partner Development Manager – METNA Region at VMware .
Huco continues to work with VMware to expand go to market activities in other countries including Saudi Arabia . Huco recently worked with VMware to share insights about driving business outcomes through software development best practices at IDC CIO Middle East Summit 2023 .
Huco is a hybrid cloud , cloud native and DevOps technology consulting and services firm that helps global organisations build , run , manage , and secure applications for the multicloud economy . Huco ’ s proven subject-matter expertise and implementation experience has delivered outstanding business outcomes across 100 + cloud native projects and 500 + hybrid cloud and digital workplace initiatives across MENA and Europe .
Huco has an established a Cloud Native Centre of Excellence in Dubai and Bangalore and is among the top VMware partners globally holding all seven Master Services Competencies . •
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