FINAL WORD
This support should not be a budget nightmare . Third-party software support also works with your teams specifically to stay within budget , without compromising on security , quality of service or ambitions for growth . What is more , CIOs will immediately see significant cost savings on maintenance fees which can be redirected towards your business transformation projects . This could mean anything from purchasing new software and upgrading new systems to a full cloud migration .
The crucial point here is that with third-party software support , enterprises have freedom and autonomy back . You and your team are in complete control of your technology roadmap , and it is your support partner ’ s job to align themselves with your vision .
It is a common myth that to be an innovative enterprise with bold or disruptive transformation plans , you need an entire infrastructure refresh . And you must invest in the latest , most expensive technologies . Of course , this belief is often propagated by software and hardware vendors themselves , who are selling these expensive new technologies and are keen to get their customers bought in .
Third-party software support has no skin in the game here . These contracts are not trying to upsell you anything . The key consideration of third-party software support providers is how to work with a business to make the most efficient and cost-effective environment possible .
This strategic flexibility is key for enabling digital transformation plans and for guaranteeing their success . That means something different for every enterprise or corporation . You should not settle for a cookie cutter approach to how you run , manage , and support your systems . Some businesses may be planning a phased cloud migration . For others , their future growth plans involve extending the lifetime of their existing software systems for as long as possible .
If a business is looking to keep its hardware refreshes to a minimum , for example , on sustainability grounds , that should be their prerogative . It is not for a vendor or support partner to dictate these key operational decisions . And if your business simply wants to keep its options open rather than must closely align with a vendor ’ s cloud transition plans and expectations , that is fine too .
From support to managed service to strategic consulting , third-party software support enables enterprises to take control of their technology and transformation roadmap . Forget forced upgrades , software refreshes , and increasing prices with diminishing services . This is not how enterprises create a competitive advantage .
Third-party support can be a crucial player in your business ’ s unique growth plans . It is time to work with a partner who will do far more than just support your systems and charge you through the roof for the privilege . Look for a partner who will align your budget with your business goals , support your growth plans , and ultimately enhance your IT RoI . •
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