FINAL WORD

Remote and hybrid working practices have accelerated the need for adaptive cloud working , as well as flexibility in apps , devices , and networks used by employees .

C-suite executives are grappling with this challenge . How can they make sure digital transformation plans remain a priority , even in the face of rising costs ? Is it even possible to justify these plans to business leaders and shareholders , especially if existing infrastructures and processes are working well ?

As you work through these questions , you will probably look at scrutinising your ERP and software systems . Software is one of , if not the biggest , financial and resource demands of any enterprise . And it is not just the product itself that you are paying for , either – the support and maintenance is a significant cost burden too , as any CIO knows all too well .

Many enterprises rely on their software vendors to keep their products in order . There is a long-standing expectation that only the vendors themselves can deliver best-in-class support for products they write .

But recently , many businesses have started looking at third-party software support contracts instead . In fact , there is an increasing number of Fortune 500 , FTSE and Dax highly regulated organisations now use and trust third-party software support as part of their digital transformation strategy .

Third-party software support is positioned as a cost-effective alternative to in-house maintenance contracts that can be bloated , unwieldy , and come out unfavourably in a cost-benefit analysis .

Whether it is adopting a new cloud product because support for your existing products is ending , or paying ever-increasing costs for support that you may not even need , but cannot remove from your software stack , when a business is beholden to its vendors ’ priorities and expectations , it has no choice but to play by their rules .

This is frustrating at the best of times , but it becomes critical when IT ROI is under the microscope and transformation plans need to be delivered .

That is why third-party software support offers bespoke collaboration to businesses wherever they are on their digital journey . Third-party software support partners can work with you during disruptive and tumultuous times to deliver on IT ROI , without breaking the bank .

Operational priorities are forever changing . Remote and hybrid working practices have accelerated a need for more adaptive cloud working , as well as flexibility in apps , devices , and networks used by employees . Cybersecurity pressures are mounting , and as any CIO knows , there are infinite ways to protect corporate infrastructures with traditional tools as well as artificial intelligence or machine learning .

Departments must work collaboratively in novel ways to find solutions that enhance their existing work processes , support

Key takeaways

• Operational priorities are forever changing .

• Software is one of the biggest , financial and resource demands of any enterprise .

• It is not just the product itself that you are paying for , support and maintenance is a significant cost burden .

• There is a long-standing expectation that only vendors themselves can deliver best-in-class support for products they write .

• Departments must work collaboratively in novel ways to find solutions that enhance existing work processes .

• The right software support provider will work closely with you to ensure your digital transformation goals are realised .

• The crucial point here is that with third-party software support , enterprises have freedom and autonomy back .

• Third-party software support works with your teams specifically to stay within budget .

them fully , and enable more streamlined business operations .

The right software support provider will work closely with you and your team to ensure your operational plans are supported , and your digital transformation goals are realised .

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