Chris McKie , VP Product Marketing Security and Networking Solutions , Kaseya

Chris McKie at Kaseya explains the tools and technologies that MSPs can harness to take the complexity out of running their clients ’ networks .

Cloud-based network management has made administrative tasks easier , but the technology has not quite evolved enough to allow a set and forget approach . Instead , managed service providers , MSPs are having to carefully plan how to grow , protect and future-proof their clients ’ networks , often dealing with architectural challenges , outdated components and security concerns along the way .

The demands on business networks have never been greater . On one hand , the ongoing trend towards remote and hybrid working means that organisations are having to provide secure , fast and reliable remote access to data , applications and services for a large percentage of their workforce . Video conferences have become the norm , replacing in-person meetings and conference calls and putting an additional strain on bandwidth .

Back in the office , the proliferation of devices means that more and more endpoints are connecting to the network , be it employees ’ personal phones and tablets or devices used by visitors and guests . In addition , businesses are increasingly adopting smart technologies which generate and process big volumes of data in Internet of Things applications , with IT and operational technologies merging . The result : more throughput through the network and rapidly growing bandwidth requirements .

Fortunately , network technology has become simpler to use and manage over the past few years , helping MSPs increase the reliability , performance and security of their clients ’ networks .

Cloud-based and remote management has made many administrative tasks significantly easier and paved the way for network-as-as-service , NaaS offerings , with a zero-touch approach to provisioning , managing and updating client networks . A growing number of MSPs are already marketing and billing their networking services this way . However , challenges remain – not least how to expand , automate , secure and future-proof networks so they can keep up with clients ’ rapidly changing demands .

So , what are the tools and technologies MSPs can harness today to take the complexity out of running their clients ’ networks ?

With cyberattacks continuing to surge , more mid-sized companies are now looking to MSPs to help with co-managing their network , particularly the security aspect of it .

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