PARTNERS ’ PERSPECTIVE
Ensure you find a partner who sees the value of that and can guide you through what your business could benefit from as and when you scale .
# 4 Do they understand your challenges ?
Each industry , and indeed every business , has its pain points and specific IT needs , making it critical to find an IT provider who understands what those are for your business . Most providers are willing to walk you through what should be prioritised in your industry – after all , they are the experts , but how are they designing a solution to directly address the challenges your business will face ?
They need to help you pinpoint these challenges , if you do not already know them , and find a solution that suits your business and end user requirements .
Your IT partner should be a trusted advisor , not just a provider .
# 5 Do they help you understand your requirements ?
Whether you are fully aware of what IT solutions your business needs or are completely out of the loop with technology and are concerned by the implications of change , your IT partner should be able to cater for all by offering appropriate advice and solutions . When dealing with more experienced clients , they should bring the bandwidth and experience to implement your needs , to set you up for success , and provide the support to drive your business forward . If you are still determining what you need , this is when they should educate you on the types of technology available , how , and why it matters , and what difference that would make to your business . With their information and guidance , you should feel confident in making a change and understanding its impact on your business . •
INTELLIGENT TECH CHANNELS 25