Intelligent Tech Channels Issue 28 | Page 55

New Chief Customer Officer for Altron Karabina M on strengthening client and partner relationships through actionable insights using data analytics. Prior to that, he spent 13 years at Microsoft in various roles ranging from corporate account manager through to leading the coastal, manufacturing and telecommunications customer teams. “My passion for creating an amazing customer experience started when I business, setting in motion the events that have led me to this point. And with the nature of customer experience evolving faster than ever, I could not be happier with what I am doing now.” Grant van der Wal, Managing Director of Altron Karabina added: “We are excited to have James on board as an integral part of icrosoft technology partner, Altron Karabina, has named James Hickman as its new Chief Customer Officer. He replaces Dave Ives who has transitioned into a Digital Advisory Executive position. Hickman joins Altron Karabina from SAQlik, where he was the MD and focused as be en ap p oin ted a s Ch r Of ief Custome fice on ltr t A a r worked as a waiter after leaving school,” said Hickman. “One of my regulars was so impressed, I was offered an interview at a computer our leadership team. “At Altron Karabina, we have always been passionate about customers and about Microsoft. James brings these two focus areas together in an effortless way. “He is well known in the industry for being a strong collaborator and team player and we know that these attributes will take our business and our customers’ businesses to new heights.” |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||| Aruba appoints Jacob Chacko as new regional lead for Middle East INTELLIGENT TECH CHANNELS INTELLIGENT TECH CHANNELS Issue 28 just hitting the market now will pave the way for future innovation in the coming years. Our focus is to enhance our regional structure, continue to develop our partner network and increase our product and services portfolio to further build on our market leadership.” Jacob has close to 21 years of experience in the networking industry and his experience across sales, channel, distribution and category will give an impetus to our efforts in the region and take our business to the next level. Based out of Dubai, he will report directly to Jose Vasco, the company’s Regional Director, Central Europe, Middle East and Africa. “Jacob has been with HPE for the last nine years and he has worked across the spectrum of the business. I am confident that his knowledge about the business and his techno commercial acumen will surely be of great value and help us grow the regional business. Jacob has close to 21 years of experience in the networking industry and his experience across sales, channel, distribution and category will give an impetus to our efforts in the region and take our business to the next level,” said Jose Vasco. Commenting on his appointment, Jacob said: “I am excited to be a part of this team. 2019 will be an important year of change in the networking industry as innovations from recent years begin to reach the crest of their impact, and a variety of new technologies ruba, a Hewlett Packard Enterprise company, has announced the appointment of Jacob Chacko as its Regional Lead for Middle East (UAE, Qatar, Saudi, Egypt, Gulf and Levant). Jacob will assume responsibility of the regional sales organisation and will strive to grow market share and revenues with partners, alliances and associates, strengthening Aruba’s position in the region. A Ch ac | INDUSTRY APPOINTMENTS ko , n ew ly les appo inted Regional Sa id r M fo d Lea 55