NEWS
Duxbury expands industrial network capability with Northwest Towers partnership
Duxbury Networking has announced a new distribution partnership with Northwest Towers, a manufacturer of hardened, mission-critical network infrastructure designed for deployment in demanding environments such as mining, ports, industrial facilities and large-scale agricultural operations.
The partnership expands Duxbury’ s ability to support industrial wireless deployments with infrastructure specifically engineered to withstand harsh operating conditions.
Northwest Towers’ portfolio includes ruggedised antennas, POE switches, mesh radios, POE injectors, mobile and fixed tower systems and integrated network solutions designed to operate in environments exposed to dust, vibration, temperature extremes and limited onsite support.
For many organisations operating in these sectors, traditional network infrastructure is not designed for the realities of the field. Equipment failure can disrupt operations, impact safety systems and introduce costly downtime. As wireless connectivity becomes more central to these environments, the supporting infrastructure must meet the same reliability expectations.
Teresa Huysamen, Business Unit Manager at Duxbury Networking
Teresa Huysamen, Business Unit Manager at Duxbury Networking, says the addition of Northwest Towers to the Duxbury product offering reflects a growing need to align network design with real-world operating conditions.
“ In industrial environments, the network is often deployed far from controlled conditions. Equipment needs to perform consistently in locations where maintenance access is limited and operational continuity is critical. This partnership allows us to extend our solutions beyond connectivity and ensure the supporting infrastructure is built for those conditions.”
iCXeed achieves advanced tier status within the AWS Partner Network
iCXeed, an Australian business process innovator specialising in contact centre services delivery and CX digital journey orchestration, has achieved Amazon Web Services( AWS) Advanced Tier Partner status within the AWS Partner Network( APN).
AWS Advanced Tier Services Partners are recognised for proven technical expertise and customer delivery capability.
The designation confirms that iCXeed has certified AWS professionals across architecture, engineering, data, AI, quality assurance and project management. It also validates the company’ s expertise deploying Amazon Connect and AI solutions at scale. iCXeed began its AWS journey in late 2023 as a Services Partner and achieved AWS Select Tier status in 2024. The company has now progressed to Advanced Tier status in just over two years, supporting clients with analytics, AI and automation solutions for contact centre experiences.
The new status enables iCXeed to work more closely with AWS field teams, access co-innovation funding and expand support for enterprise and public sector customers requiring Amazon Connect and Agentic AI expertise.
“ Achieving AWS Advanced Tier status is far more than a badge for iCXeed, it represents a deep partnership that sits at the heart of how we innovate for customers,” said Ryan Rayner, Co-founder and Chief Customer Officer at iCXeed. iCXeed continues to expand its CX orchestration capabilities across analytics, Agentic AI and automation.
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