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Cloudwerx is positioned in the market as a Salesforce, Snowflake and OpenAI Services Partner, enabling organisations to embed advanced AI models directly into customer experiences, data platforms and operational workflows.

“ Our focus has never been hype pilots,” said Brendan Connolly, Chief Operating Officer and Head of Data and AI at Cloudwerx.“ We use OpenAI models to power real agentic systems, integrated with Salesforce and Snowflake, where evaluation, telemetry and governance are built in from day one. Partnership validates the disciplined, production-first approach we’ ve been applying with clients across ANZ and beyond.”

Production deployments across enterprise environments

Cloudwerx’ s partner status reflects live production deployments, including with Australia’ s leading NDIS plan manager My Plan Manager Group and Allegis Group, a global talent and workforce solutions provider. Both organisations have worked with Cloudwerx to deliver production AI systems spanning multiple capabilities rather than narrow use cases or proofs of concept. Both clients also make use of the full stack Cloudwerx supports, including OpenAI models, Salesforce Customer 360 and Snowflake AI Data Cloud.

We use OpenAI models to power real agentic systems.

Brendan Connolly Jacqueline Sprott John Cosgrove

Tesseract architecture and modular agent design

Cloudwerx’ s proprietary Tesseract system and modular multi-agent architecture enable reusable, governed prompt and tool patterns designed to support enterprise AI deployments while maintaining strong governance and operational oversight.

“ Understanding how large language models really work means curating the right context for the right behaviour. Our architecture allows us to build once, reuse deliberately and continuously improve through rigorous evaluation – all while keeping the humans that power business at the centre,” said Jacqui Sprott, Head of Agentics at Cloudwerx.

This collaboration is the next key strategic move by Cloudwerx in Agentic AI, following the acquisition of Lightfold, a leading Australian data and AI consultancy, in 2024. Seeing the convergence of rapidly advancing agentic models from OpenAI with the foundation of bestin- class platforms such as Salesforce and Snowflake, Cloudwerx has been researching, innovating and educating enterprises across the APAC region about what is possible.

“ Innovation in advanced AI models is moving at extraordinary speed and with the release of recent products from OpenAI, it’ s clear that the exponential leap is now real. In all our years of testing and research, we have never been as excited as we are right now. Now the job begins for us in helping our clients pioneer their own path at the frontier, using a powerful new generation of agentic models from OpenAI,” said John Cosgrove, Cloudwerx Chief Strategy and Innovation Officer. •

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