FEATURE SYSTEM INTEGRATOR
Dynamics 365 Business Central that adjusts selling prices to maintain a consistent gross profit margin based on the latest cost price, transforming efficiency and significantly reducing administration.
“ It used to be a task that took us two to three hours, three times a week,” said Wood.“ Now it’ s done in minutes, and the system is incredibly accurate, so we have complete control and confidence in its capabilities.”
The automation has saved substantial time, improved price accuracy, reduced manual errors and delivered a direct impact on profitability.
Smooth and clean implementation
Collaboration and innovative thinking were key success factors. Matumi Fresh took ownership of data preparation, ensuring 90 % of information was clean and structured before migration. The result was
It was a partnership that’ s given us the confidence to take the next steps in our business.
a four-month implementation from initial scoping to go-live, with minimal disruption to operations.
“ The plan was to start on Friday and finish by Sunday, and by 6pm on the Sunday, the last transaction was in and the system was ready,” said Jarred Smits, Sales Executive for Business Applications at Braintree.“ The business now benefits from a scalable and agile Microsoft ecosystem, which includes AI-driven tools that allow it to deepen its capabilities across areas such as demand forecasting and inventory optimisation.”
Braintree continues to support Matumi Fresh with ongoing enhancements, including a roadmap for AI-assisted demand forecasting, Power BI integration and potential future expansion into Microsoft’ s Customer Engagement applications. Throughout the process, the relationship between the two teams evolved into a true collaboration.
“ It wasn’ t a supplier-customer relationship,” said Wood.“ It was a partnership that’ s given us the confidence to take the next steps in our business.”
The implementation has fundamentally changed how the company approaches operations, delivering greater system visibility, improved control and scalable foundations for future growth. •
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