Intelligent Tech Channels Issue 92 | Page 40

Sid Bhatia, Area VP and General Manager – Middle East, Turkey and Africa at Dataiku

FUTURE TECHNOLOGY

Striking the balance between AI quick wins and sustainable success

Artificial Intelligence is transforming businesses worldwide, with the UAE leading the way in fostering innovation and enterprise intelligence. Sid Bhatia, Area VP and General Manager – Middle East, Turkey and Africa at Dataiku, tells us how organisations can balance quick wins with longterm governance to achieve sustainable Digital Transformation and make Universal AI inevitable.

AI is in our offices, in our homes and in our pockets. This is true in many countries around the world, but the United Arab Emirates( UAE) stands as a shining example of forethought on all things AI. Examples of the government’ s vision include its National Program for Artificial Intelligence and its status as the first country to establish an AI ministry. As more and more organisations find ways to integrate analytics and models into their operations, we will move deeper and deeper into an era of unprecedented enterprise intelligence.

In taking advantage of the new opportunities AI brings, organisations must balance the temptation of impactful quick wins with the need to deliver sustainable Digital Transformation. The former requires a short-term strategy that has one broad goal – to prove the value-adding power of AI. Teams should select high-impact use cases with solutions that can be launched easily within reasonable timeframes.
A good guide in choosing these use cases is to explore what areas of the business are targeted for improvement and ask who the beneficiaries will be and how success can be measured. Those proposing the use case must then articulate why AI is the ideal option for transformation and explain where the necessary data is stored. After this, the consequences of a failed or stalled project should be discussed before project leaders sketch out a timeline.
The right technology stack will be critical in allowing businesses to match tools and solutions with selected use cases. Intuitive interfaces and dashboards and thorough documentation for governance and auditing purposes are critical. Just as critical are the people assigned to make Universal AI a reality. These are the leaders that
will change the mindsets of colleagues to match business ambitions and to grasp the opportunities in AI that the UAE economy will deliver. The organisation needs to identify ambassadors and champions who will inspire and guide interdepartmental cooperation on the creation of models and agents.
With the right people in place and early successes having inspired decision makers, the enterprise can look to the longer term.
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