FEATURE MSP CYBERSECURITY
“ That data can include documents, spreadsheets, databases, images, calendars, and any other form of important information. Their computer systems and networks all take a back seat to the data, because it holds the real value of their business. That said, they still rely upon computers and networks to enter, modify, retrieve and share data. It’ s our job to protect the data and keep their systems always available.”
The law firm has dozens of Windows computers and various servers, and they rely upon CC & N for their outsourced IT.
“ We installed NeuShield Data Sentinel, hoping it would deliver on the company’ s promises and it did just that,” said Waterman.
NeuShield Data Sentinel reduced the impact from the breach in multiple ways. It protected the employee computers and Domain server, that would have taken a week or more to rebuild and restore. Instead, the one-click restore button brought the computers and Domain server back to their prebreach state within minutes.
When a company falls victim to a ransomware breach, the real pain is in the lost productivity, time and money involved in restoring and rebuilding infected servers and endpoints. NeuShield significantly reduced that pain for CC & N and their client. NeuShield Data Sentinel is now a standard part of CC & N’ s cybersecurity software package, which they deploy on all their client’ s computer systems.
After seeing how effective NeuShield was in helping them avoid system and data losses, CC & N has expanded their Data Sentinel software licenses.
CC & N estimates for their typical client, NeuShield will save them a week or more in time and effort rebuilding systems and recovering data that would otherwise be lost from a ransomware breach.
Suffice to say, thanks to NeuShield, the client didn’ t need to consider paying a ransom.
While Data Sentinel is easy to install and deploy, CC & N also found the NeuShield technical support team to be very responsive. While mitigating the ransomware, they discovered an issue on the application’ s display panel and contacted the support team. NeuShield explained that it was a policy decision that simply needed to be enabled on the server and the issue was resolved within minutes.
“ Compared to other solutions, NeuShield Data Sentinel is very affordable and the solution is so unique. They really impressed us and Data Sentinel is now a core feature of our cybersecurity package,” said Waterman. •
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