FEATURE MSP CYBERSECURITY

Computer & Networks( CC & N) is a managed service provider( MSP) and computer consulting company serving small businesses in the Dallas-Fort Worth metropolitan area.

CC & N has over 120 companies that rely upon them for installing, upgrading, maintaining and repairing their computers and digital voice systems. The company also maintains and manages customer network operations and provides cybersecurity solutions.

In February 2022, one of CC & N’ s clients, a law firm, experienced a ransomware attack that breached their systems. The ransomware encrypted the client’ s Domain server, as well as files and data on a handful of employee computers. It was later determined that the ransomware breach most likely originated from a vulnerability in an Exchange server or from an open port in Remote Web Workplace.

Earlier, CC & N had decided to take a preemptive approach to ransomware attacks, rather than being put in a position of reacting to a breach that could result in weeks of recovery. They were seeking a ransomware mitigation solution that would protect client systems and data in the event of an attack, when they discovered NeuShield Data Sentinel.

Over the years, CC & N has witnessed many ransomware attacks targeting their clients. In fact, 20 % of them have been hit by ransomware.

Ransomware attacks impact on businesses of all sizes, not only well-known brands and large enterprises, as CC & N has experienced firsthand. In fact, CC & N estimates that 20 % of its customers have been hit with ransomware at one point or another.

Three months prior to the ransomware breach at the law firm, CC & N had deployed NeuShield Data Sentinel on the client’ s Domain server and all of the employee’ s computers. Using the Data Sentinel oneclick recovery button, all of the employee computers that had compromised files and documents were immediately recovered. The infected Domain server system was also immediately restored with NeuShield, bringing the system back to where it was before the breach.

Central Computer & Networks( CC & N), a managed service provider in Dallas, has helped numerous clients combat ransomware attacks by deploying NeuShield Data Sentinel, which quickly restores compromised systems. Steve Waterman, CEO, CC & N, explains how the software has become a vital part of their cybersecurity strategy, minimising downtime and eliminating the need for costly ransomware payments.

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