INDUSTRY VIEW
Moreover, security awareness training is increasingly a prerequisite for cyberinsurance policies. Many insurers require organisations to implement ongoing training programmes as a condition for coverage. It is also an increasingly common component of compliance and regulatory frameworks. MSPs that offer training can help clients meet these requirements while reinforcing the broader business case for security investment.
What Makes Security Awareness Training Effective?
While the benefits of security awareness training are clear, its effectiveness depends entirely on how it is delivered. The traditional approach – long-winded, text-heavy modules or generic video-based training – has proven to be largely ineffective. Employees either disengage or fail to retain critical information.
Effective security training should be engaging, interactive, easily accessible and tailored to real-world threats. Employees absorb and apply information more effectively when training is delivered in short, digestible segments rather than lengthy sessions. Realworld simulations, such as phishing exercises, help employees recognise and respond to threats in a practical setting, reinforcing vigilance through repeated exposure. Incorporating gamification and incentives encourages participation and improves retention of security best practices. Training should also be customised to industry and job roles, as different positions face unique threats,
For MSPs in the Middle East, integrating security awareness training into their service portfolio is more than just a smart business move – it’ s becoming a necessity.
making a tailored approach far more impactful. Finally, security awareness programmes must be on-going and adaptive, evolving alongside cyberthreats to ensure employees remain prepared for the latest attack techniques and defensive measures.
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