Intelligent Tech Channels Issue 09 | Page 12

EDITOR’S COMMENT 10 things you need to know about digital transformation Sabby Gill, Executive Vice President, International, Epicor Software. D igital transformation isn’t just a phase or buzzword. Business leaders are quickly waking up to the important role technology is set to play in their growth strategies, with the latest report from Gartner showing a rise in the number of CEOs ranking IT as a priority: “IT rose from 19 per cent mentioning it as a priority for 2016/2017 to 31 per cent in 2017/2018.” The recent explosion of connected devices and platforms, for example, has made it imperative for companies to quickly adapt their products, services and processes, and move towards the digital world. This, naturally, requires transformation of some kind. However, the reality is that digital transformation will require some tough choices to ensure your business isn’t dragged along or left behind. But we all know that change is not easy. You might be thinking how do you start transforming? Does it have to cost lots of money? Or perhaps you’re experiencing resistance to change. What’s the problem with doing things the ‘old’ way anyway? Here are 10 considerations that will help companies on their digital transformation journey. Sabby Gill, Executive Vice President, International, Epicor Software. 1. Digital transformation will change your business, but focusing on the right level of change is key 2. Technology investment is crucial to growth but just because the technology is new, doesn’t mean it’s right for you New digital technologies should be seen as enablers for better, more seamless and streamlined business operations that make your business competitive; driving growth. Focusing on where digital transformation can deliver the most benefits and add the most value in your quest for growth should be where you begin the change process. Sometimes less is more. The right use of technology can radically improve your business, but the deployment of technology for technology’s sake can be self-defeating. Being open to the transformative impact of new technologies is the most important consideration for companies around the world. 12 3. Consider where your company is on its digital transformation journey Growing your technology platform doesn’t necessarily mean your business will grow too. Sometimes it’s better to have fewer solutions than more, but it can be challenging for business managers to keep on top of the latest tech trends and new solutions being launched in the market. Many competing technologies profess to drive digital transformation; however, the Issue 09 INTELLIGENT TECH CHANNELS