FUTURE TECHNOLOGY solutions give MSPs and MSSPs the tools to deliver top-tier security without the heavy lifting, helping businesses to stay resilient while vendors grow stronger.
For NetApp, this means integrating AI-driven data management, cloud-native storage, and hybrid multi-cloud solutions into a single framework.
With intelligent automation and realtime analytics, MSPs can ensure optimised performance, cost efficiency, and continuous uptime, allowing businesses to focus on growth while minimising risk.
Vendor gains and role play
Building an MSSP partner ecosystem allows vendors to maximise efficiency, grow business and extend market reach. By providing multi-tenant management, automation and AI-powered threat prevention, vendors empower MSSPs to scale security operations with low risk. This ecosystem strategy also facilitates predictable revenue, builds customer confidence through managed services and enables MSSPs to offer industry-leading security solutions.
By leveraging AI, Help AG maintains a low false positive rate of 5 % on security tickets, outperforming the industry benchmark of 20 – 30 %.
“ Vendors also gain an extended security footprint, ensuring businesses across the globe get end-to-end, state-of-the-art cyber security protection,” says Check Point’ s Menon.
For technology vendors, building a robust MSP and MSSP partner ecosystem creates a sustainable, long-term revenue stream while enhancing customer engagement and loyalty.
“ Unlike one-time product sales, MSSP contracts typically span 3 – 5 years, ensuring steady revenue while keeping vendors engaged with clients through ongoing support and services. Continuous engagement allows vendors to introduce additional security solutions based on evolving client needs,” says Help AG’ s Sharma.
By monitoring attack trends across clients, vendors can proactively recommend security enhancements and offer solutions tailored to specific threats.
“ Scaling cybersecurity is not a solo game. Vendors that invest in their MSP and MSSP
Sunil Sharma, Vice President, Managed Security Services, Help AG
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