NEWS
City of Astana in Kazakhstan partners with Presight for smart city project
Presight , a global big data analytics and applied intelligence company , has signed a US $ 190 million , six-year agreement with the Akimat , municipal government of the City of Astana to deploy an AIpowered smart city project to digitise urban infrastructure , enhance traffic management , and modernise public services .
The Astana smart city project will deliver community-wide benefits from reduced traffic and congestion to faster emergency
response times . The AI-powered nationbuilding project is designed to enhance Astana ’ s liveability , sustainability , citizen services , and digital transformation agenda .
It will see the introduction of sensors and IoT-enabled infrastructure to create a digital twin of the city , which will improve liveability , safety and community wellbeing .
A key component includes AI-powered traffic management solutions designed to enhance road safety and streamline mobility . Additionally , existing visual data sources will be unified into a real-time digital twin of the city , enabling predictive analytics and faster response times to incidents . This initiative underscores a commitment to leverage AI and data-driven solutions for more efficient , secure , and sustainable urban development .”
Through the responsible and ethical implementation of AI-driven solutions , citizens of Astana will experience improved public services , digitised infrastructure , enhanced healthcare access , and safer , more efficient urban environments .
Kazakhstani companies will be responsible for 60 % of the total project scope of the smart city project , ensuring that jobs , in-country value creation and investment remains in Kazakhstan .
Thomas Pramotedham , Chief Executive Officer of Presight , commented , “ The Astana smart city project aims to develop an ecosystem powered by AI-driven video analytics , enhancing urban management , traffic optimisation , and public safety . By integrating advanced monitoring infrastructure and intelligent vision systems , the initiative will provide real-time insights to improve city operations and situational awareness .”
Cognizant enters three-year partnership with Upsource by Solutions in Saudi Arabia
Cognizant , announced a three-year strategic partnership with Upsource by Solutions , a distinguished business process outsourcing , BPO company in Saudi Arabia . This collaboration brings Upsource by Solutions local expertise alongside Cognizant ’ s global reach to enhance operational efficiencies and strive for exceptional customer satisfaction for clients in the area . The agreement was signed at LEAP 2025 .
Upsource by Solutions is Saudi Arabia ’ s premier business process outsourcing , BPO provider . Founded to blend local expertise with global standards , Upsource by Solutions over 100 + clients across diverse industries , supported by 9,000 + employees .
As the first and COPC , OSP-certified BPO in Saudi Arabia , Upsource by Solutions delivers services through strategic delivery centres in Riyadh , Jeddah , Qassim and Madinah .
Upsource by Solutions mission centres on driving digital transformation with innovative technologies , ensuring exceptional service while fostering a fair and inclusive workplace . Recognised for industry leadership , Upsource by Solutions has earned multiple awards for operational excellence and employee-centric practices .
Through this alliance , businesses across the region will gain access to Cognizant ’ s advanced Intuitive Operations and Automation , IOA solutions , including a Gen
AI-powered financial suite , automation frameworks , and enhanced operational controls . These technologies are designed to assist businesses in meeting modern business demands , ensuring compliance with national and global standards , and delivering services that drive efficiency , scalability , and long-term success .
“ Cognizant ’ s commitment to investing in the region and supporting capability transfer was a key factor in our decision to partner with them ,” said Eng Naif AlMogbel , CEO at Upsource by Solutions .
The BPO industry is undergoing a pivotal transformation as companies increasingly outsource essential processes such as finance , human resources , and customer management . This shift requires a strategic blend of local insights and global innovation to enhance efficiency and drive growth through next-generation solutions .
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