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Infosys and Cognizant have also been elevated to Global Elite partners , the highest level of partnership within the ServiceNow Partner Programme .

This year , ServiceNow is offering substantial opportunities for partners to boost revenue and profitability through eligible discounts , rebates , and valuable credits that can be applied to training , professional services , and other practice building resources . It is expanding its programme offerings to introduce more opportunities for partners to elevate and differentiate AI offerings in the market . This includes :

• Additional Product Line Achievements for Now Assist to bolster credibility and support market positioning as a validated and trusted advisor with expertise in ServiceNow AI solutions .

• Expanded Specialisations for partners to showcase their sales , product , and customer success across GenAI and industries including Customer Experience GenAI , Employee Experience GenAI , ServiceOps GenAI , Cybersecurity , and Tech Risk .

• New GenAI Customer Value Partner of the Year award will honour partners who have successfully leveraged GenAI to drive customer value .

ServiceNow is committed to supporting partners with additional tools and resources as they build thriving ServiceNow practices and help customers accelerate their business transformation .

“ Over the past two years , we have completely transformed our Partner Programme , cultivating an ecosystem of specialised , industry capabilities and services for our customers ,” said Erica Volini , Executive Vice President , Worldwide Industries , Partners , and Go to Market , ServiceNow .

“ Our continued investment is focused on empowering our partners with the resources they need to grow their business , expand their AI expertise , and deliver incredible outcomes for our shared customers .”

The ServiceNow Partner Programme , with more than 2,200 partners , is among the most comprehensive in the industry with rigorous training and certification requirements , and performance benchmarks to help ensure competency , capabilities , and customer success .

Global Elite is the highest designation and represents companies that demonstrate the maximum level of global reach and expertise . Infosys and Cognizant join this exclusive group of strategic partners , which also includes Accenture , Deloitte , EY , and KPMG .

Building on more than a decade of collaboration , Infosys and ServiceNow are working together to transform customer experiences with GenAI powered industry solutions . Announced at Knowledge 2024 , the company is combining Infosys Cobalt with ServiceNow ’ s Now Assist capabilities to deliver managed services that increase productivity , enhance efficiency , and improve user experiences .

Cognizant , which has been a longstanding partner of ServiceNow , is on a path to drive $ 1 billion in combined business . The establishment of Cognizant ’ s ServiceNow Business Group has helped customers accelerate the deployment of AI solutions and address critical IT challenges , including technical debt , operational effectiveness , and siloed systems .

The company has also played a critical role in the go to market of ServiceNow ’ s Workflow Data Fabric as the first global systems integrator , helping customers quickly implement these innovative data solutions . •

Erica Volini , Executive Vice President , Worldwide Industries , Partners , and Go to Market , ServiceNow

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