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Peak Insight , an award-winning provider of Cisco Customer Experience , Hybrid Work , and Secure Networking solutions , has announced that it has been named the Telstra Cisco Partner of the Year for 2024 , marking its second consecutive win in two years . The company was also recognised as a finalist for the Peter Carr Telstra Customer Excellence Award .
Announced at a gala dinner in Sydney last week , the award highlights Peak Insight ’ s ongoing commitment to driving excellence in Customer Experience , Hybrid Work , and Secure Networking with Cisco and Telstra .
Since its founding in 2014 , Peak Insight has remained Ciscofocused , becoming a Telstra partner in 2018 . The company enables organisations to better engage with their customers and employees through Customer Experience , Hybrid Work , and Secure Networking solutions .
Peak Insight is known for its ability to solve complex challenges , maximise the value of technology investments , and deliver exceptional customer outcomes . As the Telstra Cisco Partner of the Year , Peak Insight is committed to scaling its success and continuing to drive innovation for its customers and partners .
Based in Melbourne , Peak Insight has built a reputation as a provider in Customer Experience , Hybrid Work , and Secure Networking . The company continues to differentiate itself as a Telstra partner by solving complex challenges and developing proprietary solutions that add unique value . Over the past year , Peak Insight has :
• Developed proprietary software add-ons for Cisco Webex Calling and Webex Contact Centre that offer differentiated solutions to Telstra customers .
• Sponsored and attended global Cisco events , including WebexOne , 2023 and 2024 in the US , to raise its profile and access a global market for its software solutions .
Peak Insight ’ s achievements go beyond awards , with invitations to prestigious Cisco events and global recognition . The company recently participated in the FY24 Cisco Winners event forum in Portugal and contributed to the Cisco APJC Contact Centre Partner Advisory Board in FY24 and FY25 .
Peak Insight was also recognised as winners of the Cisco and Dicker Data NBA All-Star competition FY24 , underscoring growth and
( Left to right ) Sam Deckert , Founder , Peak Insight ; Louise Gallivan , Channel Partner Manager , Telstra ; and Carmine Angelone , General Manager Partner Channel , Telstra
performance within the Cisco ecosystem . The company also attended and promoted its capabilities at the US-based Cisco Partner Summit in 2023 and 2024 , highlighting its strong collaboration with Telstra and Cisco .
Peak Insight is also investing in growth , having recently appointed Stefano Pesic as CEO and Steve Kruize as General Manager of Sales to drive strategic expansion across new geographies and enhance its portfolio of Cisco offerings .
“ We are thrilled that our approach to maximising the business value of customer investments in Cisco , combined with our unwavering focus on delivering exceptional customer outcomes , has again been recognised with the 2024 Telstra Cisco Partner of the Year Award ,” said Sam Deckert , Founder of Peak Insight .
“ As a Telstra partner for over six years , our shared purpose , values , and expertise with both Cisco and Telstra have driven significant mutual growth and strong momentum into 2025 . Our success comes down to our amazing team at Peak , and strong relationships with Cisco and Telstra ,” added Deckert . •
PEAK INSIGHT NAMED TELSTRA CISCO PARTNER OF THE YEAR FOR 2024
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