NEWS
Zoho records 28 % revenue growth through channel in 2023 , opens office in Doha
Zoho , a global technology company , announced the opening of its first office in Qatar in Doha , following substantial growth in the country . The company marked a 29 % surge in revenue and a 50 % expansion of its channel partner network in 2023 .
Zoho ’ s significant growth in Qatar demonstrates a strong demand for its comprehensive cloud-based business applications , driven by a commitment to providing innovative and localised solutions . To better serve the Qatari market , this year Zoho has opened a new office in Doha , hired locally , and expanded its network of local IT service providers and resellers .
This strategic move enables the company to deliver bespoke services , build stronger customer relationships , and launch new features and solutions that meet the specific needs of businesses . Zoho ’ s top selling
Hyther Nizam
products in Qatar are Zoho One , Zoho Books , Zoho People , Zoho Creator , and Zoho Expense . Zoho recorded revenue growth of 28 % through channel partners in 2023 .
“ We are thrilled to witness our company ’ s continued growth in Qatar , a market that has consistently demonstrated a strong appetite for innovative technological solutions . As Qatar continues to embrace digital transformation , we remain committed to providing cutting-edge solutions that address the evolving needs of businesses and contribute to the nation ’ s economic prosperity ,” said Hyther Nizam , Zoho President Middle East and Africa .
With 55 + apps in nearly every major business category , including sales , marketing , customer support , accounting and back-office operations , and an array of productivity and collaboration tools , Zoho Corporation is one of the world ’ s most prolific technology companies . With 100 million users around the world , across hundreds of thousands of companies , rely on Zoho every day to run their businesses .
The company is privately held and is headquartered in Chennai , India . Additional offices are in the United States , India , Japan , China , Canada , Singapore , Mexico , Australia , the Netherlands , Brazil , Saudi Arabia and the United Arab Emirates .
LMS provider , LearnUpon partners with Planhat to provide a new way to blend customer data
LearnUpon , a Learning Management
System provider , and Planhat , an endto-end customer management platform , announced their strategic partnership . The two companies are uniting to provide a new way for customer experience teams to blend powerful customer data and on-point customer education to impact customer onboarding , adoption , retention , and growth .
With this collaboration , LearnUpon and Planhat aim to help businesses build a customer experience ecosystem . Core to this partnership is the ability to connect solutions , allowing for seamless data exchange and automated delivery of targeted education throughout every stage of the customer journey .
“ LearnUpon and Planhat are two solutions that are deeply invested in elevating the customer experience ,” said Brendan Noud , CEO and co-founder of
LearnUpon . “ By partnering , we are providing our customers with groundbreaking visibility into the customer journey and innovative new tools to enable them to meet their customer-oriented goals .”
The partnership between LearnUpon and Planhat comes at a pivotal moment as more organisations adopt customer education initiatives . According to LearnUpon ’ s latest State of Learning
Report , 71 % of learning providers are prioritising customer retention as a key measure of successful training programs . This collaboration is designed to help companies excel in customer education and achieve critical key performance indicators , KPIs , driving meaningful business outcomes in retention and satisfaction .
“ Long-term customer management is fundamentally about helping customers reach their goals ,” stated Chris Regester ,
Chris Regester
CCO at Planhat . “ Central to this is customer education and enablement . Since introducing our education and enablement programs , we have observed that customers who complete our Power User Certification achieve 40 % more objectives on average than before . With LearnUpon ’ s industry-solutions , Planhat customers will be able to reach even more customer outcomes .”
LearnUpon helps businesses deliver online learning to employees , customers and partners . Planhat is a next-generation customer platform helping companies manage long-term relationships with their customers .
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