Intelligent Tech Channels Issue 74 | Page 10

NEWS
Epicor announces winners of its partner awards at Momentum Partner Conference

Epicor celebrated the winners of its

International Partner Excellence Awards at the company ’ s annual Momentum Partner Conference , held in Bangkok , Thailand . The awards showcase International Channel Partner successes , recognising those that have excelled in enhancing the value they deliver to customers and their commitment to the growth of Epicor business . This year ’ s award winners included the following .
Industry Specialist Award : Data World Solutions delivered outstanding outcomes to their customers by focussing on developing their industry expertise and best practices to the toy , plastics and electronic manufacturing industries , whilst delivering their solution to multiple market-clients .
Business Transformation Award : MIB Company was recognised for prioritising and implementing a Single Source of Truth for a customer , enabling them to make informed decisions , act , and seek investment on the local Stock Exchange .
Cloud Transformation Award : Mindbox SA enabled a manufacturing customer to move to the Cloud in a faster and more streamlined way by defining new practices and processes to take advantage of Epicor Kinetic , successfully taking the customer on a global cloud journey .
Rising Star Award : Representatives from Grand Target and Inycom were both awarded as Rising Stars . Each individual made significant investments in their sales and marketing organisations as well as implementation services , showing strong results with Epicor Kinetic .
International Partner of the Year Award : Precise has continued to deliver sustainable performance year-over-year , including
Andy Coussins
increasing add-on sales , driving a cloud model – both within their business as well as with their customer base – and building strong annuity streams to support their future growth .
Andy Coussins , Epicor Executive Vice President , International concluded , “ Congratulations to all our worthy winners , their strong collaborations mean that we are able to continue to support our customers across the make , move , and sell industries .”
du and Samsung announce three-year partnership to expand business
Karim Benkirane

du , from EITC , signed a strategic a

Memorandum of Understanding with Samsung . This collaboration marks a significant milestone in the companies ’ relationship , allowing for expansion in the business-to-consumer , B2C and business-tobusiness , B2B segments .
Under this new agreement , du and Samsung will work together to expand Samsung ’ s digital service business and offerings , such as Samsung Care +, through retail , online , and mobile channels . This move aims to enhance the overall customer experience for both B2C and B2B customers .
The partnership between du and Samsung will focus on various business fundamentals and key development pillars . This includes expanding B2C practices to B2B , with an emphasis on the Enterprise Edition portfolio and rugged device offerings . Additionally , du will have exclusive access to Samsung ’ s latest product launches , ensuring customers have access to the most advanced technology available .
Another strategic focus of this partnership is the creation of B2B-specific workshops and events to maximize reach . The collaboration aims to provide customers with value-added services , VAS and monetization opportunities through direct investment and by leveraging the du ecosystem . Furthermore , the
companies plan to develop B2B-specific rate plans for the enterprise edition and rugged device portfolio , as well as collaborate on CRM initiatives for local customers in the premium segment offerings .
Commenting on the partnership , Karim Benkirane , Chief Commercial Officer at du , said : “ We are thrilled to solidify our partnership with Samsung , this collaboration will allow us to provide our customers with an even wider range of cutting-edge products and services . By combining the strengths of both companies , we are confident that we can meet and exceed the evolving needs of our customers .”
Fadi Abu Shamat , Head of Mobile eXperience Division at Samsung Gulf Electronics , said , “ Through this partnership , we will be able to bring our cutting-edge products and solutions including Galaxy AI – a key enabler for new user experience paradigms .” •
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