EXPERT SPEAK
OPPORTUNITIES FOR SERVICE PARTNERS TO INTEGRATE ROBOTS INTO BUSINESS AND HUMAN LIFE
Service robots differ dramatically from industrial robots , performing work much closer to humans in the home or at work , explains Mohammed Aldousari at Proven Robotics .
The futuristic vision of humanity has always been of a society where devices of all sorts , little and large , are capitalised on by people to improve the quality of personal and business life .
Robots , as they exist are still in the early stages of the innovation cycle . But are rapidly improving through a convergence of technologies into the next levels of sophistication .
Robots can be applied as key components of a much larger engineering chain , such as in industrial production . And they can also operate as standalone , independent devices , performing specific tasks , continuously and without any interruption . In other words , service robots .
Unlike industrial robots that have been incorporated for many years now , service robots are relatively new and designed to support humans in their daily lives .
According to World Robotics 2021 Service Robot reports , the global market for professional service robots reached close to $ 7 billion , up 12 % from 2020 . It is expected to reach $ 70 billion by 2032 . The International Federation of Robotics report suggests the pandemic was one of the major driving factors behind relooking at the major robotic service trends .
Mohammed Aldousari , Regional Robotics Lead , Proven Robotics
When built to deliver specific services , such robots have multiple benefits :
• Improvement in productivity due to continuous 24 / 7 non-stop performance
• Improvement in efficiency since multiple types of routines can be specified and executed without risk of failure
• Improvement in safety since human lives are not being exposed and stressed
In any social and cultural environment , the idea of bringing in automated services , machinery and equipment , through service robots , conjures up fears of redundancy , retrenchment , and layoffs of human employment . However , with a more detailed assessment , the large-scale benefits for the worker , customer , and owner become evident .
Some of the application use cases for service robots include :
• Transport and delivery
• Sanitation and cleanliness
• Rehabilitation and medical recovery
• Education and remote learning
These robots that can have a humanoid or non-humanoid form factor , moving or stationary in presence , are designed to interact with customers through a face-toface engagement .
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