EDITOR ’ S

WHAT ARE THE OPPORTUNITIES FOR CHANNEL PARTNERS IN HELPING ENTERPRISES TO REMOVE DEPARTMENTAL SILOS AND INTEGRATE FRONT OFFICE , MIDDLE OFFICE , AND BACK-OFFICE OPERATIONS ?

Omnix provides a comprehensive set of tools and services that allow companies to streamline their operations , remove

This month we present responses from executives of Omnix Technologies , Fortinet , Check Point Software , and Liferay . One of the primary ways channel partners can assist enterprises is by conducting an assessment of the state of operations . This assessment identifies existing silos and areas for improvement . The integration plan should include timelines , milestones , metrics to measure progress . As enterprises continue to evolve and grow , so do their departments and systems . However , with this growth , often comes the risk of creating departmental silos – where each department might operate independently without sharing information or resources . This can lead to inefficiencies and missed opportunities Apart from formulating the integration plan , channel partners possess the technical proficiency to assist enterprises in choosing suitable tools and systems to integrate into their current infrastructure . Achieving integration also requires changes in business processes and workflows , which can be challenging for employees to adjust to . To eliminate silos between the front , middle , and back offices , CIOs must have clear business objectives and goals that align operations , transaction management , overall financial management and other support functions with the aim of creating superior experiences for customers . Partners must ensure that they are able to successfully implement vendor standards and mutually agreed and aligned services through performance metrics on customer journeys .

WALID GOMAA , CEO , OMNIX DIGITAL

departmental silos , and increase collaboration across teams . Omnix can offer a range of services , including software implementation , application modernization , application integration , process automation , data management and managed services . This creates a more efficient and effective operation , leading to better business outcomes and increased customer satisfaction .

In addition to providing a solution to departmental silos , Omnix ’ s software

Overall , the opportunities to help enterprises remove departmental silos and integrate their operations are significant .

suite also includes powerful analytics and reporting tools . This allows companies to gain insight into their operations , identify areas for improvement , and make datadriven decisions and hence creates a more agile and responsive organization that is better equipped to meet the needs of their customers and stay ahead competitors .

Overall , the opportunities to help enterprises remove departmental silos and integrate their operations are significant . By partnering with Omnix , enterprises will receive valuable service , while also growing their business . It ’ s a win-win situation that is sure to be of interest to any channel partner looking to expand their offerings and provide more value to their clients .

INTELLIGENT TECH CHANNELS 51