“ Our AI team in particular is a mix of engineers and psychologists who are based in Europe , led by Ricardo Michel Reyes and Alexandre Denis . My co-founder Rick is only 28-years-old but is a brilliant AI developer . Alexandre also has a wealth of experience , with over 50 papers on NLP applied to understanding human behaviour ,” said Agenjo , “ Our AI team gives us a lot of confidence in the technology and their skill sets .”
Harnessing real-time , organic data to understand dynamic teams
HR leaders and employees are realising the advantages of using real-time data , instead of relying on survey data that represents a snapshot in time . Real-time data can help us understand how a team functions , and how it could work more effectively . Real-time data on employee collaboration can help us understand how a team communicates , who participates in discussions and who is left out . It can also reveal how often employees interact with one another , and whether certain groups are operating in silos .
But organic , real-time communications data has not been used to mine for employee sentiment , at least not until Erudit moved to the go-to-market phase early this year . With the shift to remote and hybrid work setups and with corporate communications moving to the digital world , it ’ s only a matter of time before solutions that can mine this data for actionable insights become the norm .
“ We see the engagement levels of each team change every day . How can an annual survey truly capture this metric ? Not to mention , the biased answers that may arise and the less-than-ideal survey participation rates ,” described Agenjo . “ We could have spent millions filming a new movie , but instead we decided to liberate organisations from internal engagement surveys forever .”
The importance of listening and of anonymity
With voluntary turnover costing U . S . companies one trillion dollars a year and with the recent turnover tsunami , the race to retain talent is even more competitive .
Our AI team in particular is a mix of engineers and psychologists who are based in Europe .
Organizations cannot rely on compensation alone and are going to great lengths to improve work culture and employee experience . According to Agenjo , this process starts with understanding the workforce , through listening .
“ Everyone is talking about how employees are important ; how they are the core of the business , but the reality is companies are not listening enough ,” Agenjo shares .
“ Listening is a silent action . It is best performed when you are quiet . If you are asking or posting surveys the whole day , that ’ s not listening , that ’ s interrupting and bothering people . The remote world is a game changer for everyone . As a manager ,
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