INTELLIGENT SOFTWARE

ID Global , a global provider in trusted identity solutions , has announced that UAE-based Al Ain Finance has selected its cloud-based HID Authentication Service and HID Approve mobile-based authentication application to offer its customers a secure and seamless online banking experience .

Al Ain Finance built its UAE operation from the ground up on a foundation of cloud-native banking software that optimised both its agility and resilience , especially during the global pandemic . As customers increasingly gravitated to digital channels , it became essential to secure customer access and all transactions using multi-factor authentication .

Ajith Nayak , Operations Manager , Al Ain Finance

As the company took its next step with the addition of digital front-office omnichannel banking , it turned to HID Global for the vital consumer authentication portion of the solution . Pre-integrated with Al Ain Finance ’ s existing banking software , HID Global ’ s consumer authentication offering was easy to deploy under a tight deadline .

It has enabled Al Ain Finance to protect its customer ’ s data and transactions with maximum flexibility while delivering a seamless online and mobile app-based customer experience . The intuitive HID Approve app combines the security of public key-based cryptography and out-ofband transaction signatures that offer the convenience of push notifications .

“ We can now offer a growing set of banking services through efficient and seamless digital channels with the highest levels of identity assurance ,” said Ajith Nayak , Operations Manager , Al Ain Finance . “ The HID interface makes enrolment and use easy , secure and effective across many

different types of devices , and because the solution was already integrated with our existing banking software , no customised development was required .”

The HID solution has reduced the time and cost of delivering intelligence-based authentication and transaction signing on Al Ain Finance ’ s existing core banking platform . Customers particularly enjoy how HID ’ s authentication solution enables them to securely use Al Ain Finance ’ s quick account login and powerful self-service capabilities . HID Approve also gives them a simple and secure way to authenticate and validate each transaction .

“ In order to offer customers secure access without invasive identity checks , organisations need to deploy seamless identity verification , intelligent threat detection and adaptive authentication ,” said an HID Global spokesperson . “ The HID Approve and HID Authentication Services helps Al Ain Finance to deliver a new , secure way for their customers to authenticate mobile access requests and verify transactions . •

INTELLIGENT TECH CHANNELS Issue 43 49