Being a channel focused organisation drives the business to support and develop our partners to benefit from the partnership which Lenovo brings . speeding up sales to accelerate revenue growth and profitability . How we achieve this is via having instant pricing for small and medium-sized businesses and midmarket deals , accelerated turnaround of deal registration and new customer bonus and acquisition bonus requests , in addition to faster turnaround on rebate payments . As more and more business speed up their Digital Transformations efforts and demand rises for solutions , we enable our channel partners and decrease the complexities in doing business .
What are the latest trends you see emerging across the channel ?
Naturally , a lot of activities that would have required travel and logistical planning have now gone remote . At Lenovo , we ’ ve totally modernised the channel experience with the launch of our partner portal . The Lenovo Partner Hub signifies the next step in our digital partner transformation programme , making it easier and quicker for partners to conduct business with us .
For the first time , the Lenovo Partner Hub combines a suite of tools under one roof , in order to make it easier for our partners to access the right information at the right time . The Hub offers complete enterpriseto-enterprise sales engagement to promote collaboration and greater synergy between ourselves and our partners .
Ultimately , the Partner Hub is our one-stop shop for all of Lenovo ’ s PC and Smart Devices ( PCSD ) and Infrastructure Solutions Group ( ISG ) channel partners , facilitating channel growth across three key focus areas . Firstly , in providing a better experience , by enabling partners to speed up the sales process , with resources provided at the point of need .
Secondly , ensuring better results by storing all information in one centralised place , promoting faster response to opportunities and ultimately helping to win more deals . Thirdly , in providing better functionality – with more dynamic tools , such as our comprehensive product catalogue and our enhanced Lenovo Bid Platform .
What is your management philosophy ?
My management style is to empower and support my people in order to make quality decisions . I always encourage initiatives and expect my team to challenge themselves to be better in everything they do . Taking people out of there comfort zone always challenges people and helps them grow as individuals .
When you look back at your career , what has been the most memorable achievement ?
This industry has been very good to me and I hold many memories over many years . My most memorable achievement has been having the privilege to lead many talented people and teams and watching those individuals grow through their careers . My own career has been full of significant personal achievements which I cherish but certainly leading the Lenovo ISG team is something I ’ m very proud of .
What do you think will be the hot technology talking point of 2021 ?
This market is changing so quickly , sometimes I battle to keep up . Some hot technologies are 5G Networks , Edge Computing , the distributed cloud . Artificial Intelligence and data analytics remain a key driver for many business decisions . Lenovo technology and solutions across the ISG , IDG and MBG businesses answer to all of these technologies to some level and with our key software alliance partners , we bring end to end solutions to the table .
What are your personal interests and where do you like to spend most of your time after work ?
I have a 11 year old son and spending time with him is a joy and privilege for me . Being there for him and sustaining a positive relationship with him is what drives me . I also like to keep fit and my health has always been a priority for me . Whether I ’ m spending time in the gym , boxing or running , keeping active is non-negotiable . I try to find time for family and quality time with my significant other is important . •
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