Intelligent Tech Channels Issue 41 | Page 39

quality of your services , along with stable customer support .
Clients must be provided with the best service and support at all times . To achieve this , aspects like actively investing in enterprise product development and enhancement of dedicated expertise becomes key .
Flexibility
In times of change for your client , you have to change too and adapt quickly to their new business needs . As lockdowns were imposed , businesses became unable to meet with customers and partners to participate
In times of change for your client , you have to change too and adapt quickly to their new business needs . in face-to-face negotiations . In the enterprise segment , such a loss of ‘ personal touch ’ can have significant impact . Nowadays , it is valued greatly to be present , operative and available for a client . At the same time , it enables you – the vendor – with greater opportunities : online events can engage greater numbers of attendees than ever before , across multiple geographies , while experiments with virtual formats allow you to bring different experiences to the table .
While remote communication with your customers is easily accomplished , it still holds limitations on how you can present all the possibilities of your products .
Simplicity
Although the industry and technology are constantly and increasingly developing , businesses choose to work with vendors with easy-tohandle business processes and products .
INTELLIGENT TECH CHANNELS Issue 41 39