INTELLIGENT MOBILE TECHNOLOGY
ServiceNow transforms partner
programmes to help industries
prepare for a new way of working
S
erviceNow, a leading digital
workflow company making work,
work better for people, has
announced expanded partner programmes
and industry-aligned solutions. These
programmes will empower its Global
Partner Ecosystem to grow with ServiceNow
and accelerate customers’ Digital
Transformation, as they help companies
adjust to the way we will work in the future.
The new programmes and solutions were
highlighted at ServiceNow’s Global Partner
Ecosystem Summit, as part of the company’s
Knowledge 2020 Digital Experience.
“The way people work is changing and
the way that companies engage customers is
driving a new era of employee and customer
experiences,” said David M. Parsons,
ServiceNow Senior Vice President of Global
Alliances and Channel. “Now more than
ever, ServiceNow’s industry and workflow
capabilities, paired with partners’ industry
experience, can help customers of all sizes
and across all industries make work, work
better for people.”
Highlights of ServiceNow’s new global
partner programmes and solutions include
the following.
ServiceNow Partner
Industry Solutions
ServiceNow Partner Industry Solutions is a
new marketplace that showcases partner
solutions designed to address the industryspecific
workflow and Digital Transformation
needs of its joint customers. The showcase
will enable partners to drive differentiation,
champion their industry expertise and unlock
new growth opportunities by reaching
ServiceNow’s customers across the globe.
Inaugural partners offering ServiceNow
Industry Partner Solutions include
Accenture, Atos, Deloitte, DXC Technology,
Ernst & Young LLP (EY) and KPMG.
Solution highlights from inaugural
partners include:
Accenture will continue to build
telecommunications solutions that
enable clients to run mission critical
services uninterrupted.
Atos Quality Inspection enables
manufacturing companies to apply
new automation, Artificial Intelligence
and Machine Learning technologies
to perform cost-effective and reliable
quality inspections.
Deloitte will provide banks with
a bespoke Complaints Management
solution as well as a timely Small Business
Administration Paycheck Protection
Programme (SBA PPP) Forgiveness Solution
built on the NOW platform.
KPMG will provide Powered Enterprise
Service Management capabilities
with specific tailoring for industries
including state and local, healthcare
and manufacturing. KPMG’s Physician
Onboarding and Credentialing solution will
help clients efficiently process credentialing,
privileging and enrolment tasks required for
physicians to begin providing patient care.
ServiceNow Partner Industry Solutions
are expected to be available in the second
half of 2020.
Built on Now
ServiceNow also launched the Built on
Now programme, a new app monetisation
framework that enables partners to build,
test, certify, distribute and sell digital
workflows for the Now Platform, at scale,
through the ServiceNow Store, OEM PaaS,
and Service Provider (SP) channels. Partners
can leverage the Built on Now designation
to differentiate offerings and will be able
to better showcase their specific areas of
expertise and drive customers to solutions
built on the Now Platform. •
David M. Parsons,
ServiceNow Senior Vice
President of Global
Alliances and Channel
46