EDITOR’S
31Q&A
COVID-19 has changed the way
businesses across the globe operate
today. While many businesses were
in the midst of their Digital Transformation
journey, a lot of them were well equipped
to handle a remote working approach
to maintain Business Continuity. Every
organisation operating during these
worrying times needs to first focus on
preserving the safety and wellbeing of its
employees. Businesses need to adapt to a
remote working model that allows staff to
work from safe locations. To achieve this,
businesses need a fully mobile, effective,
INTELLIGENT
INTELLIGENT TECH CHANNELS TECH CHANNELS Issue
SANDRINE EL KHODRY, VICE
PRESIDENT – MEA, ALCATEL–
LUCENT ENTERPRISE
widely available and easy-to-use technology
that safeguards the integrity and security of
everyone’s data or personal information.
We recommend that businesses prepare
for a new era of doing business based
on reliability and efficiency during any
circumstance. Businesses need to reinforce
their infrastructure to support working
from anywhere with a solid and reliable
infrastructure. A fundamental solution that
businesses need to have is a robust and
reliable collaboration platform. The main
objective is to safeguard Business Continuity
by allowing people to work from anywhere,
on any type of device, 24 hours a day, seven
days a week.
For healthcare institutions treating
COVID-19 patients and helping frontline
healthcare workers, it is crucial to get
assistance in finding patients and equipment
in a chaotic environment.
The Alcatel–Lucent OmniAccess Stellar
Asset Tracking solutions such as the Alcatel–
Lucent OmniAccess Stellar is particularly
important here to help hospitals keep
patients and clinicians safe and quickly
locate the equipment they need, when they
need it. It is an unobtrusive way to keep
track of COVID-19 (or any other) patients and
with the utmost dignity.
For the education sector, we are focusing
on enabling continuity of learning. We
We recommend that
businesses prepare
for a new era of
doing business based
on reliability and
efficiency during any
circumstance.
are helping institutions create remote
learning and collaboration spaces using the
ALE, our cloud-based communication and
collaboration platform, Rainbow.
For the public services and governments,
we are helping by providing simple and
effective remote working and collaboration
solutions that are easy to deploy and
scale to help them remain operational.
An immediate solution is to deploy secure
plug-and-play platforms that facilitate
remote communication, teamwork and video
collaboration as well as secure connectivity
to your network. An essential longer-term
option to ensure services continuity in the
future is to work on improving operational
procedures today.
From a security standpoint, we
recommend a multi-layered approach to
securing the network from the edge, to the
core, using a variety of techniques, including
user and device profiles, applications and
analytics, operating system hardening and
IoT containment. •
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