INTELLIGENT SOFTWARE
Cork Information
Technology
deploying ERP
for Epicor
Amel Gardner,
Regional Director,
Middle East, Africa and
India (MEAI), Epicor
UAE-based manufacturer drawn
to manufacturing-centric and
multi-region capabilities of marketleading
solution.
E
picor Software Corporation, a
global provider of industry-specific
enterprise software to promote
business growth, has announced that Epoch
Cosmetics & Toiletries LLC has selected
Enterprise Resource Planning (ERP) solution,
Epicor ERP, to improve manufacturing and
warehousing operations and streamline
information flow across the company.
Epicor partner, Cork Information
Technology, will work with Epoch Cosmetics
& Toiletries’ stakeholders to bring the full
power of the Epicor platform to the company
and its employees.
Dubai-based Epoch Cosmetics &
Toiletries produces aerosols, deodorants,
air fresheners and cosmetics for markets all
around the world-including its native UAE,
Saudi Arabia, Egypt and Oman.
“As we grew, our legacy system was
not catering to our needs, especially in
manufacturing, warehousing and sales,”
said Abbas Hamid, Director at Epoch
Cosmetics & Toiletries.
The company’s warehousing issues
stemmed from a lack of real-time accuracy
and visibility for on-hand stock levels
from the front-end system. The necessity
to implement manual workarounds was
impacting productivity and inaccuracies
were affecting stock valuation. In addition,
stock retrieval was employee-driven, rather
than system-driven, leading to further
inaccuracies if goods were not correctly
stored. Other complications existed based on
the absence of a stock-taking module in the
legacy ERP, requiring warehouse employees
to perform an entirely manual reconciliation.
“In addition, the manufacturing module
within the legacy system only captured the
cost of materials, so labour costs and direct
costs were never captured. These had to be
generated through manual calculations and
estimations, which affected our financials,”
said Hamid.
Reporting was also cumbersome, with
pending PO reports and shipment tracking
requiring manual preparation, and the
system offered no capability for real-time
reporting. Epoch Cosmetics & Toiletries
decided it needed an ERP system that was
tailored to their business operations, was
easy to deploy and use, and would be flexible
Digitisation is the
key to agility.
enough to allow the company to grow
unimpeded. After considering four major
ERP vendors, Hamid and his team selected
Epicor ERP due to the manufacturing-centric
focus and native functionality of the solution.
“While we obviously needed some level
of customisation, we were very clear that we
wanted to adapt to a system and be in line
with best industry practices, rather than the
other way around-where the system has to
adapt to us,” said Hamid.
Implementation is expected to be
completed by May 2020, and the company’s
project team is currently working with regional
Epicor partner, Cork Information Technology,
to deploy the new solution to more than 40
users in the UAE. Supply chain, sales, CRM,
manufacturing, finance and asset management
will all be key areas of functionality that are
expected to help enhance Epoch Cosmetics &
Toiletries’ operations.
Amel Gardner, Regional Director, Middle
East, Africa and India (MEAI), Epicor, said:
“Processes that are overly manual impede
growth, so digitisation is the key to agility.
Epoch Cosmetics & Toiletries realised its
legacy architecture was holding back the
fulfilment of its regional ambitions. When
you have the vision to shake off the old and
embrace the new, extraordinary things can
happen. We are confident that with Epicor
ERP in place, the company will march quickly
towards a new horizon.” •
INTELLIGENT TECH CHANNELS
INTELLIGENT
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