Intelligent Tech Channels Issue 27 | Page 4
CONTENTS // Issue 27
LYNCHPIN MEDIA TEAM
32
MANAGEMENT
Managing Partner Richard Judd
richard@lynchpinmedia.co.uk
+44 7534 132 966
Managing Partner Stuart Lynch
stuart@lynchpinmedia.co.uk
+44 7514 807 117
EDITORIAL
Managing Editor and Editor,
Intelligent CIO ME Mark Bowen
mark@lynchpinmedia.co.uk
+44 20 3026 6825, Ext 1004
Lead Editor, Intelligent CIO
Europe, Intelligent CISO and
Intelligent Data Centres Alix Pressley
alix@lynchpinmedia.co.uk
+44 20 3026 6825, Ext 1003
Editor, Digital and Intelligent
Tech Channels Rebecca Miles
rebecca@lynchpinmedia.co.uk
+44 20 3026 6825, Ext 1007
Editor, Intelligent CIO Africa
Paul Rogers
paul@lynchpinmedia.co.uk
+44 20 3890 4084
WEB SERVICES/DESIGN
Head of Design
and Production Pippa Sanderson
pippa@lynchpinmedia.co.uk
Head of
Digital Services Charles Brandreth
charles@lynchpinmedia.co.uk
52
32 FUTURE TECHNOLOGY:
Driving channel operations with a
customer-centric approach
SALES/MARKETING
Director, Strategic Content:
Commercial Director Michal Zylinski
michal@lynchpinmedia.co.uk
+44 20 3026 6825, Ext 1002
Marketing and
Operations Manager Curtis Driscoll
curtis@lynchpinmedia.co.uk
+44 20 3026 6825, Ext 1008
Lynchpin Media © 2020
Intelligent Tech Channels is a Lynchpin
Media publication for IT professionals
with an interest in the Middle East
and Africa. If you wish to apply for
regular free copies then please email:
info@lynchpinmedia.co.uk
4
36 SECURITY IN-DEPTH
39 INTELLIGENT TECHNOLOGIES
49 EDITOR’S QUESTION:
Jess Phillips
jess@lynchpinmedia.co.uk
+44 20 3026 6825, Ext 1005
Lynchpin Media is a boutique
publisher registered
in the United Kingdom.
Company number 8096230
63/66 Hatton Garden, London,
EC1N 8LE
How can channel companies ensure they
deliver the right customer experience?
52 EXPERT SPEAK: How the channel
can help deliver the true digital
employee experience
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INDUSTRY APPOINTMENTS
MARKET MOVEMENT
SOCIAL FOLLOWING
CHANNEL CHIEFS
FINAL WORD: Simplifying eight key
authentication terms