Q&
EDITOR’S
ROB BOTHMA, HCM BUSINESS
SOLUTION ARCHITECT AT ORACLE
employees now expect to see the consumer
products they use in their personal lives –
messaging, Siri, Alexa, and more – available
in the workplace. They expect the latest business related tasks to increase the levels
of participation of employees.
One area where gamification has
already taken huge strides ahead of
cloud tools so that they can communicate
and collaborate with their colleagues from
any place, at any time, across any device.
In addition, the adoption of mobile
technologies allows them to work in far more
flexible environments as opposed to those of
traditional office-based 9 to 5 workers, while
also providing many more employees with
the opportunity to work remotely. other HR functions, is in the training and
development environment. The reality
is, your modern learner is impatient,
tech-savvy, disrupted and on the go. And
their capacity to learn is way beyond the
classroom or in the office environment.
Today’s learning technology focuses
on traditional, compliance and course
catalogue learning strategies but the
modern learner craves technology that
is always-on, collaborative and offers a
curated learning experience.
Using gamification gives organisations
the ability to add competitive elements
to various environments, and here again
learning is playing a leading role. The
learning and development team is able to
present employees with the opportunity to
match themselves against their peers and
achieve awards or badges, which in turn
encourages acknowledgment by both their
managers and peers.
The whole concept of gamification
centres around encouraging participation
through a means that is fun and non-
threatening. Imagine having a workforce
who are dying to get through the next
module of a training course (to stay ahead
of their peers) instead of repeatedly creating
reasons why they cannot possibly make the
time to complete their training.
Adopting the right technologies means
that organisations can turn to collaboration
and gamification as a means of creating an
engaged workforce, by empowering their
employees with real-time communication
and productivity tools, as well as a platform
to encourage training and development in a
positive and rewarding way.
Harnessing collaboration
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W
hen researching the benefits that
having an engaged workforce
can bring to an organisation,
more often than not, the same two factors
on how to improve this keep arising, these
being collaboration and gamification.
Today, many organisations are placing
emphasis on finding a balance between
employees being able to utilise their own
time for brainstorming and problem solving,
and spending time in a team – both as part
of an overall collaborative process.
As the areas of intersection between
people and technology continues to grow,
INTELLIGENT TECH CHANNELS
INTELLIGENT
TECH CHANNELS
Issue 26
When teams can collaborate seamlessly and
openly share information, they are enabled to
work at their most effective and productive
levels This is in direct contrast to a siloed
approach, which generally leads to the
extension of the time required to complete a
task, and an increase in overall costs.
In order to take advantage of this, it is
essential that an organisation’s underlying
human capital management (HCM) solution
enables unified communications and
collaboration, to ensure all discussions
and decisions can be recorded, and any
associated documentation is attached as
part of the process.
Ultimately, there is no organisation that
would not want to take full advantage of
the combined brain power and efforts of
their employees. Having a collaborative
environment will lead the organisation
into being able to provide customers with
superior products and services, which
ultimately improves the bottom line.
Embracing gamification
The simplest definition of gamification in
the business environment, is the process
of adding games or game-like elements to
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