Intelligent Tech Channels Issue 25 | Page 51

Q& LISA STRYDOM, CHANNEL MANAGER LEAD FOR AFRICA AT VEEAM EDITOR’S tr yd om m ea , C Ve han at a nel c fri Manage r Lead for A W e’re on a continuous educational drive with our channel partners, resellers and customers in terms of data protection and data management when it comes to consuming cloud services. Just because data is stored in the cloud doesn’t mean a business can forgot about it. In April we announced the availability of new Veeam Backup for Microsoft Office 365 version 3, which is now our fastest growing product. Even though Microsoft takes on the management of the infrastructure on which Office 365 is built,and is responsible INTELLIGENT TECH CHANNELS INTELLIGENT TECH CHANNELS Issue 25 for the uptime of these cloud services, businesses are responsible for, and need to be in control of their data from a compliance and legal perspective. Locally, there is a heightened interest in public cloud with the arrival of Microsoft Azure and Huawei Cloud earlier this year and Amazon Web Services set to launch next year. Many local cloud providers are now complementing their solutions with that of a public cloud provider. Those who are still focusing on their Infrastructure-as-a-Service (IaaS) offerings need to adapt quicker to complement their solutions with that of a public cloud provider or see their growth shrink. We are seeing the emergence of agile partners and resellers that businesses find easy to work with. Channel partners who specialise in a specific service offering, coupled with a consultancy layer, will become specialists and will see good opportunities in the months to come. They are open, willing to change, and provide clients with the options needed for a digitally connected business environment. Coming back to the question posed, the traditional way of looking at data, its availability and security would simply be to have backups in place. That said, frequent testing becomes vital to ensure backups are encrypted and kept in secure locations whether in the cloud, on premise, or a combination of the two. One of Veeam’s key pieces of advice that we have been sharing with the industry for years is the 3-2-1 rule. This states that you need to have three copies of your data, stored on two different media types, with one being offsite. Our recent update to Veeam Availability Suite 9.5 includes enhanced features to Veeam DataLabs, which allows businesses to use backup data to assist with security and data governance options, including GDPR readiness and malware removal. This means businesses have the ability to restore a virtual machine in an isolated environment, run another vendor’s antivirus software against that machine, and either remove or trace the malware or ransomware. When it comes to the cloud, the discussion will always revolve around security and compliance. Having reliable backup of business-critical information is crucial as ransomware can specifically target cloud-based services. Educating the entire value chain remains key as cloud is a shared responsibility model and companies need to ensure that their data is protected and that they can access it. ˜ 51