ENTERPRISE TECHNOLOGY
Jacky’s Business Solutions
looking for channel
partners for SoftBank
Robotics at GITEX
J
acky’s Business Solutions LLC,
distributor for SoftBank Robotics
Europe in the Middle East, is looking
to meet potential partners to expand its
support across the region.
Jacky’s will join SoftBank Robotics once
again this year to showcase the wider
applications of Pepper in customer and
visitor management.
During Gitex this year, Jacky’s will
also showcase its new Robot Content
Management Systems (RCMS) to update
Pepper. Jacky’s RCMS will allow end-
customers or resellers to manage or update
content on the Pepper robot as they would
a website. As a cloud-based solution, RCMS
reduces the need for complex programming
and set-up time needed for deploying a fleet
of robots or making changes to content.
Ashish Panjabi, COO at Jacky’s Business
Solutions, said: “We continue to look for
software partners as new industry sectors
deploy Pepper. This year, we are specifically
looking to partner with those that are
experienced in developing chatbots, AI
software development, loyalty systems,
banking system, travel systems and other
B2B software solutions, especially those in
Arabic that could work off a robot would be
of interest for us to meet.”
Jonathan Boiria, Head of Sales at
SoftBank Robotics Europe, said: “At
SoftBank Robotics, we are heavily focusing
on growing our business in the Middle
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East by developing a local ecosystem of
business and software partners. Through
our collaboration with Jacky’s, we are
strengthening our market reach for Pepper.
Their newly acquired capacity to provide
powerful, easy-to-use and customisable
solutions to customers is a key driver to
expand on our existing successful projects
across the banking, retail, education and
public sectors.”
Jacky’s Business Solutions are also
exploring new partnerships across the
Middle East so that they can cater to the
demand for Pepper in various industry
sectors like hospitality, retail, banking,
government, travel, education and
healthcare. With its new RCMS, Jacky’s can
now make it easier to deploy and reduce
the learning curve for potential partners
and enable them to capitalise on their
existing customer relationships. Jacky’s will
provide the second level of support for both
hardware and software with its state-of-the-
art service facilities.
Jacky’s added Pepper to its repertoire
of Visitor Management Solutions (VMS) in
2018, enhancing its wide range of customer
service solutions already marketed to
enterprises in the government, banking,
telecom and healthcare sectors.
Pepper is currently used in a wide
range of industries such as retail, tourism,
banking, healthcare, hospitality, enterprise,
government and education.
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