Intelligent Tech Channels Issue 22 | Page 30

ICA FR A AL I O N E L S G E R ANN CH A F RIC on experience. Within these teams there must be individuals who can communicate the benefits of these technologies on various levels, whether that’s to the C-Suite, IT manager or even a data scientist. MYTH 2: Hollywood perception vs AI reality Perception of AI is often derived from how it is presented through the media. Take Hollywood films for example; the notion of a ‘robot revolution’ contributes towards people thinking twice before exploring the possibilities of AI. In reality, the term is currently used to encompass technologies such as Automation, Machine Learning and Deep Learning. This is what we are actually seeing impact industries today, eliminating time-consuming tasks, and allowing businesses to process vast amounts of data at lightning speed. Take healthcare for example. AI is being used for diagnosis and analysis of vast 30 While AI can undoubtedly help organisations get the most out of data, many myths surrounding AI need to be dispelled. amounts of data in seconds, rather than the days it would take humans, helping cure diseases previously thought incurable. There are countless other examples of AI technologies having a positive impact within almost every industry. AI is helping insurance companies analyse images of crashed cars or property damage to give an instant estimate for a claim settlement, and retail vendors are applying AI to video to recognise and better understand customer behaviour. Channel partners must be able to demonstrate the reality of AI, Automation and Machine Learning and the positive benefits they can bring to business. Setting up a demo lab for customers is a great way to do this. Only when businesses can see real-life use cases and implications of these technologies will they be inclined to adopt them. Having this real sense of how AI technologies actually work will also help