INTELLIGENT SOFTWARE
CLAH chooses SilverBridge as
solutions provider
Constantia Life and Health has contracted
SilverBridge Holdings to provide them with
a solution to assist with the distribution and
administration of its new group life product
onstantia Life and Health (CLAH)
has contracted SilverBridge
Holdings to provide them with a
solution to assist with the distribution and
administration of its new group life product.
The partnership brings with it the
opportunity for SilverBridge to deliver an
end-to-end outsourced business operations
solution that supports the growth strategy
of CLAH.
The web-based solution accommodates
a variety of channels from online to
broker network. The latter provides the
intermediary channel with the ability to
create and refer leads, complete group
scheme quotations and on-board new
business using a single platform that is fully
C
INTELLIGENT TECH CHANNELS
Issue 19
integrated into the policy administration
system (PAS). The outsourced solution
supports straight-through processing (STP)
between the web front-end and the PAS.
This facilitates the complete insurance
group scheme process at all the touch points
throughout the group scheme policy life cycle.
“InBiz Group Life is a product developed
by Constantia to cater for Small Medium
Enterprises (SMEs) seeking to access
business assurance solutions that protect
their businesses from business interruptive
risks,” said Riaan Cloete, Senior Manager for
Life Operations at CLAH. “Given the short
implementation time frames, the business
wanted to partner with a provider that
could tick all the boxes as a one-stop shop
for system and administration capabilities.
We felt that SilverBridge was best placed to
assist us with our strategic objectives within
this new distribution channel that brings
short-term and long-term intermediaries
together with a common growth objective by
leveraging off one another.”
Angelique Strumpher, Administration
Manager for Outsourced Solutions at
SilverBridge, added: “The success of this
partnership is a combination of continuous
client engagement with CLAH, our deep
understanding of their business needs, our
people-centric approach, and the ability to
demonstrate our solution capabilities. This
saw us differentiating ourselves from our
competitors and securing the contract.”
The outsourced services provided
include the enablement and support of
the lead management and web quotation
solution, electronic and automated policy
administration services, provisioning
electronic fulfilment to intermediaries and
group scheme administrators. and the
provision of monthly reports.
“We are excited about the sales
opportunities that the Group Life product
underwritten by GenRe will provide,” said
Simon Seripe, Senior Manager for Life and
Funeral Benefits at CLAH. Partnering with
SilverBridge enables us to focus on our
core strategy while they assist us with the
solutions needed to fulfil our vision.”
47