FUTURE
TECHNOLOGY
D
imension Data, a US$8 billion global
technology integrator and managed
services provider, has launched its
Tech Trends 2019 report developed by its
team of technology experts. It identifies
fundamental industry trends that will come
to define the business technology landscape
in 2019 across customer experience,
cybersecurity, digital business, digital
infrastructure, digital workplace, technology
futures and services.
In the report, Group CTO Ettienne
Reinecke claims that 2019 will finally see
Digital Transformation become a reality and
predicts a spate of industry wide disruption
as innovative companies see long-term
projects bear fruit.
The often referenced but rarely
accomplished transformation projects will
start coming to life thanks to the maturity of
game-changing technologies like AI, Machine
Learning and robotic process automation.
Commenting on the report, Reinecke
said: “Until now, our industry has spoken
about innovative technologies somewhat
theoretically, without providing a clear picture
of how these powerful new innovations will
be used. Think analytics, Machine Learning,
32
Artificial Intelligence, Blockchain and
containers, just to name a few.
“That’s starting to change. The application
of disruptive technologies is becoming more
pervasive and their adoption is growing
steadily. We’ll see the most innovative
companies showing off truly impactful
examples of Digital Transformation in action
in 2019 with many more coming to the
market over the next three years.
“They will then become so firmly
embedded in the core processes and
technologies we use that we’ll consider
them commonplace. 2019 is the year that
trailblazers will pull away from fast followers
and we start to see significant power shifts
across industries.”
The whitepaper, Tech Trends 2019,
has been developed by Dimension Data’s
technology experts and also identifies five
further trends that will come to define the
business technology landscape in 2019,
which include:
Robotic process automation will
reshape customer experience. The
exponential growth in robotic process
automation – such as Machine Learning,
AI and heuristic neural networks – will
Dimension Data and RSA Security reveal
the technologies and trends that are set to
emerge or grow in 2019.
Tech trends: What does
2019 have in store?
Re
in
ec
ke
, D
ime
n s io n
Data’s Group
y O
l og
no
h
c
f Te
Chie
give companies the ability to combine
scenarios, increase understanding and
make real-time predictive decisions about
their customers’ needs and behaviours.
Organisations will focus on cloud-based
cybersecurity platforms. Regular high-
profile cybersecurity breaches in 2018
will cause cloud-based security providers
to gain traction in 2019. Cloud-based
security systems are built with open APIs,
meaning security teams can integrate
new technologies into the platform
quickly and with relative ease. This will
We’ll see the most
innovative companies
showing off truly
impactful examples of
Digital Transformation
in action in 2019.