Intelligent Tech Channels Issue 14 | Page 26

FUTURE TECHNOLOGY RIVERBED Riverbed SteelConnect to become fast track for channel partners D uring 2017, Riverbed actioned clearly defined strategic objectives which included realigning and doubling down on sales efforts, further strengthening ties with distributors, and enablement of the channel. This allowed the vendor to extend conversations with existing clients through cross-selling across their portfolio as well as making inroads into new geographies and market verticals. Riverbed has been successful in penetrating industry verticals including government, defence, finance, oil and gas and, recently, the retail sector. Scorecard Two years ago, Riverbed began to engage with customers to help them understand that optimising their applications and troubleshooting performance in complex hybrid IT environments requires visibility not only into the network, but also into the application layer and even end-user experience. This was a new approach and required investing time and resources into educating the market. Riverbed has begun to reap the rewards of those efforts with Riverbed SteelCentral portfolio a fundamental pillar of its business in the region. Learning from this, Riverbed has begun to conduct similar awareness programmes around SD-WAN and its SteelConnect solution. As per Riverbed’s global survey, 93% of businesses intend to implement this technology within the next four years. As a true provider of SD-WAN, this represents a significant opportunity for Riverbed, so long as Riverbed lays the necessary groundwork now. Opportunity Riverbed is extremely positive going into 2018. Today, businesses run on applications, and the vendor’s ability to address the performance, visibility and 26 control of applications, whether they are based on-premises or in the cloud, makes it relevant to all market segments. Every enterprise is a potential customer for Riverbed and Riverbed will penetrate new accounts by first addressing their pressing need for end-to-end visibility with SteelCentral. Once Riverbed has demonstrated its ability to solve some of the greatest IT challenges organisations face, Riverbed can showcase the value of the other products in its portfolio, which are designed to tightly integrate into a holistic platform for application performance. ◊ Two years ago, Riverbed began to engage with customers to help them understand that optimising applications requires visibility into the network, and also application layer and end-user experience. VEEAM Veeam driving cloud and services stack for channel partners T his year Veeam enhanced its Veeam Cloud Service Provider programme to allow such partners to differentiate themselves in the Cloud marketplace. The company also introduced a new Veeam Accredited Service Partner programme that enables its members to deliver high-quality professional services related to Veeam solutions. This helps customers realise increased reliability, along with greater value and return of investment of their investments in Veeam. Veeam will also be making improvements for key Platinum and Gold partners shortly, around rebates and VMCE training. Scorecard Last year was a big year for Veeam and the vendor brought new opportunities to the market. Veeam delivered agents for physical servers and also end points, which dramatically increases Veeam’s addressable market. Veeam also announced Version 10 with new announcements and features, support for Nutanix, IBM storage and NAS, plus a joint venture to extend software to IBM AIX and Solaris UNIX servers. Veeam Console was significantly improved very recently to allow customers to manage physical and virtual environments through one pane of glass. Veeam also signed reseller agreements with HPE, Cisco and NetApp so partners of these three major vendors can sell Veeam together as a complete solution. Growth Availability remains the key driving force. Most organisations want to have their information available to customers and employees 24x7x365. Veeam also sees cloud adoption about to take off in this region. Every Veeam customer with an on-premise solution will be able to use cloud services from Microsoft and Amazon as well as other local cloud providers. The only real issue has been cash flow and budgets. However, the outlook for next year appears to be bright in key markets such as Saudi Arabia and Abu Dhabi. Forecast 2018 will see more focus on cloud and software especially security and those partners who invest in services.  Veeam signed reseller agreements with HPE, Cisco, NetApp, so partners of these three major vendors can sell Veeam together as a complete solution. Issue 14 INTELLIGENT TECH CHANNELS