Intelligent Tech Channels Issue 12 | Page 24

REGIONAL CHANNELS Vendors as such do not get involved with the channel for credit in any which way. Dharmendra L Sawlani Dharmendra L Sawlani, Managing Director, Smile Computers. Stephan Berner, CEO at Help AG. Possibly the main hurdle remains the unwillingness of banks and financial institutions to play an active role in channel financing. Stephan Berner Juniper Financial Services provides a facility to partners so their customers can avoid technology obsolescence thanks to flexible upgrade and migration options, and protect their current capital and cash flow with predictable payment schedules 24 to alleviate budget pressures. Most of the engagement Juniper Networks has with Juniper Financial Services are over multiple years with partners, allowing them to build longer-term engagements with their customers. “The feedback we have from the channel on the Juniper Networks’ credit schemes is very positive. The only challenge partners have is to manage and broker multiple vendor financing offerings when selling a solution incorporating many different vendors,” adds Kerr. For businesses today, managing the cost of technology over its life cycle is becoming an increasingly important focus. Businesses want to commoditise the usage of technology as a known and predictable cost over its lifetime. “There is always a financial wrapper because there is always an investment, return on investment and a total cost of ownership discussion. It is becoming increasingly important as people move from just simply buying technology to basically buying usage of technology and buying business outcomes,” says Sven Jirgal, Vice President and Chief Operating Officer, Cisco Capital. As part of this opportunity, Cisco Capital offers channel partners and end customers options to upgrade and add equipment as part of a financing agreement. This helps to plan out the technology roadmap more strategically without necessarily requiring further capital investment. Cisco Capital financing helps to integrate asset management with financing strategy to optimise return on investment while lowering total cost of ownership. The costs of implementation, servicing and maintenance costs can also be added, spreading upfront costs over time. “There are three key reasons for Cisco Capital’s go to market initiatives. The first is to differentiate itself from among other vendors and to meet end user expectations during purchase negotiations. The second is to provide an alternative form of technology ownership model. And the third is to provide an alternate and additional stream of credit for channel partners and end customers,” adds Jirgal. Cisco Capital is there to basically help Cisco customers and partners adopt Cisco technology and provide the financial wrapper for that adoption. Cisco Capital helps to acquire technology, use it and, at some point of time, upgrade it or dispose of it and then take it back. Positives and negatives Availability of channel financing in the regional supply chain reduces the financial burden on channel partners, allowing them to focus on large-scale technology projects, solution opportunities and value addition for end-user enterprises. For high growth technology segments like security and cloud, availability and provisioning of financing can give high returns for both the financer and the channel partner. Help AG’s Berner points out, “In a fast-growing market, financial services will be one of the most demanded value- added services, so of course value-added distributors might want to think of leasing services as part of financial services. This will most probably take some time but the sooner it happens the better.” Smile Computers’ Sawlani also supports the positive gains from channel financing. “If managed properly and with discipline, credit can be very useful for business. It can help resellers to maintain reasonable inventory levels and help them fulfil smaller daily requirements without the inconvenience of daily purchases. Credit also provides consistency in flow of business and distributors and vendors can forecast and plan future business.” Sawlani also stresses the need for a high level of compliance both from the channel partner and the financial institution. There is a distinction between financing the business of a channel partner and financing a transaction for a channel partner, and this line cannot be blurred. “Financial discipline is very important in any business and if credit is not dealt with with care, it can be fatal for business,” summarises Sawlani.  Issue 12 INTELLIGENT TECH CHANNELS