Intelligent Tech Channels Issue 11 | Page 11

NEWS Key demand drivers for regional cloud in 2018 Businesses in the Middle East that invest in cloud capabilities in 2018 will select their cloud partner based on cybersecurity, flexible payments, and value-added services such as round-the-clock support, according to IT solutions provider and systems integrator, STME. essential tool for business and our customers naturally want the most secure and reliable cloud connections and services, but they also want the expert support only a trusted and experienced solution provider can offer. STME offers 24x7 support and Managed Services, as well as customer training to maximise productivity and minimise downtime.” STME’s top three trends for cloud computing in 2018 are: Cyber security Ayman Al Bayaa, CEO, STME. Ayman Al Bayaa, CEO, STME, explains: “At STME, we believe that 2018 will be defined by the added services a supplier can bring to their customers, such as consultancy and training. The cloud has become an Few CIOs enjoy risk and it is the ability to offer comprehensive, proven and scalable security that will give solutions providers an advantage in 2018. Cloud services should provide virtualisation, standardisation, automation, self- service access and resource monitoring. Complementing the security suite, STME’s portfolio of services and products also includes backup and recovery, disaster recovery and business continuity to safeguard operational capabilities should the worst happen. Flexible solutions Because every business is as unique as the people who run it, STME offers two services catalogues – one for standard requirements and one for advanced, so clients can select the option that suits their needs, rather than adapting to what is prescribed. Standard services include professional, managed and enterprise support, which include implementation and migration support. Advanced services include data management assessment services, data security services and consultation services. Value added support STME’s full support model is a holistic and collaborative approach, inclusive of 24x7 support, 365 days a year, dedicated call centre for customers, case management system, automated call tracking and reporting and a target response time of 15 minutes. STME offers a single point of accountability to enhance efficiency and reduce complexity with support onsite and remotely. New Microsoft Surface Pro tablet launched in UAE Microsoft launched its versatile, reimagined Surface Pro device in the UAE, bringing the full power of Windows 10 creativity and productivity to the country’s consumers and professionals. Beginning September 20th with prices starting at AED 4,499, the Surface Pro including the type cover will be available for consumers to buy from here or from major electronics retailers across the UAE, and for commercial customers from here. With longer battery life, enhanced performance and a superior display, the new Surface Pro has been re-engineered to suit the needs of everyone. From artists and designers to media and marketing professionals, from engineers and architects to teachers and doctors, the Surface Pro, through the innovation of Windows 10, can help bring ideas to life. The new Surface Pro’s battery allows users to keep working for up to 13.5 hours in front of a stunning 12.3-inch PixelSense Display. Thanks to a fan-less design, it is also the quietest Surface Microsoft has ever produced. And the Surface Pro enjoys a hyper-slim profile that means it weighs less than the bag it will be carried in. Built for the most demanding professionals, the new Surface Pro has been re-engineered to run the most resource-hungry applications. Its 7th-generation Intel Core m3, Core i5, and Core i7 processors work to bring the highest standards of performance. Users can choose from a range of configurations, from the Intel Core m3 with 4GB RAM and 128GB of SSD storage, to the Intel Core i7 with 16 GB RAM and 1TB of SSD storage. Each option is designed and priced for the demands of different use-cases, so consumers and businesses can choose the Surface that suits their needs. Models with LTE connectivity will be available later this year. In tablet mode, the new Surface Pro offers unprecedented potential for creativity and productivity. The hinge now deepens to 165 degrees, allowing users to place the device into Studio Mode, for a more immersive experience. 11