ello and welcome to the latest edition of Intelligent Tech Channels.

This month’ s cover story, which can be found on page 15, features Paul Tedford, Head of Service Delivery at Infinigate UK & Ireland. He tells us how network visibility, accredited support and lifecycle services are helping channel partners move beyond traditional product resale and build more profitable recurring revenue streams.

As customer environments become increasingly complex, Tedford explains why proactive monitoring and deeper network insight can help partners identify problems earlier and provide more strategic guidance. He also highlights how distributors can provide the technical expertise, enablement and services partners need to expand their capabilities without having to build everything in-house.

With customers increasingly expecting ongoing optimisation, security and support, partners have an opportunity to develop deeper relationships while generating more predictable revenues. Ultimately, Tedford believes success will come from identifying clear customer challenges and building focused, repeatable services that deliver consistent value.

Elsewhere, on page 24 we hear how the digital trust market is creating new opportunities for channel partners as shorter certificate lifecycles, AI identities and postquantum cryptography increase complexity for customers.

DigiCert’ s partnership with Ignition Technology aims to help partners move beyond transactional certificate sales towards automation, managed services and recurring revenue. Greater visibility is becoming essential as organisations struggle to manage growing numbers of certificates, applications, devices and machine identities across increasingly distributed environments.

Specialist channel expertise will also be critical in helping customers prepare for challenges such as post-quantum migration while translating complex technologies into practical business strategies. As these trends converge, partners that combine technology, expertise and services will be well positioned

to become strategic digital trust advisers and build longer-term customer relationships. Don’ t forget, you can stay informed with daily news updates on our website, where we bring you the latest insights and developments from the world of business technology. I’ d like to wish you a productive and successful month ahead. Please enjoy this issue and take your time to explore the articles we have prepared for you. See you next time.

Mark Bowen Editorial Director mark. bowen @ intelligentglobalmedia. com

INTELLIGENT TECH CHANNELS 3