Intelligent Tech Channels Issue 07 | Page 32

Maximize Manufacturing Growth INTELLIGENT CLOU Enabling high- performing applications is a top priority for many enterprise customers and SD-WAN is the key to addressing their concerns says Giovanni Di Filippo, VP EMEA Channels at Riverbed Technology. Giovanni Di Filippo, VP EMEA Channels at Riverbed Technology. Manufacturers are under constant pressure to meet demanding timelines with little margin for error. Epicor solutions help you uncover potential production obstacles— as well as new growth opportunities—so you always know how your business stacks up. epicor.com | info.mena@epicor.com | +971 4 391 3730 Copyright ©2016 Epicor Software Corporation. All rights reserved. Epicor, the Epicor logo, and Grow Business, Not Software are trademarks of Epicor Software Corporation in the United States and certain other countries. Strengthening the channel’s customer engagements with SD-WAN I n order to drive up employee productivity and achieve the commercial agility needed to successfully compete in a crowded market, businesses are increasingly enabling enterprise-wide, high-performing applications by storing information in the cloud instead of in their datacentres. This is enabling them to purchase the products they need directly from original equipment manufacturers (OEMs), so that they no longer need an intermediary to deliver, stage and install new equipment or software, or to provide upgrades or carry out licence renewals. This directly impacts on the role played by enterprise channel partners, and has the potential to destabilise existing partner relationships if not carefully managed. With cloud and hybrid IT environments requiring a different approach than traditional networks, channel partners are positioning themselves as expert service providers who can assist their customers with the migration to the cloud. The following are common application-related challenges organisations face, and the ways in which channel partners can help them address, all of which go to strengthen their customer engagements. 1. Aligning digital transformation with business strategy: In today’s fast-paced tech environment, any organisation can set up servers, storage resources and applications within a matter of minutes. Because everyone is implementing the same technologies – including mobile, social and big data – organisations do not automatically gain a competitive advantage just by adopting new tools. Instead, they must move beyond the mere adoption of these digital technologies and look at how they contribute to an executive-led, enterprise-wide strategy that improves business processes and application performance. Channel partners can 33