Intelligent Tech Channels Issue 02 | Page 27

REGIONAL CHANNELS Bapna. The changing macroeconomic conditions and economic downturn is driving decisions away from existing ways of thinking towards continuously opening up doors for change. The fourth platform of technologies has changed the landscape of IT solutions. Components such as cloud, converged infrastructure, software defined anything, fabric networks, scale out, managed services, connected devices, security, open systems, interoperability, IoT, smart solutions, are becoming increasingly integrated into solutions being newly procured. The fourth platform of technologies are the current focus of CSC and is the lead driving factor in all its conversations with customers. Over the past five years, CSC has been preparing itself by embedding these digital transformation technologies internally. Digital transformation technologies from CSC are helping customers move away from traditional models of technology usage. Says Bapna, “We have been leading our client’s digital transformation globally and regionally, moving them away from traditional operating models, particularly when it comes to helping flagship enterprises transform.” CSC is helping its customers move away from buying boxes for their datacentres towards modernising applications, designing scale out architectures, implementing agile operating models, and maximising their cloud adoptions. Channel partners are trusted advisors and are at the forefront with customers. They have the responsibility to lead the conversations on digital transformation with their customers. However, in order to do so they must have the right people with the right skills on-boarded. With shortage of digital transformation skills in the market, end-customers will expect their partners to have these skill sets. “Everything is moving fast. The market is in desperate need for talent with the next generation skill sets and the more this is mandated by partners the better,” says Bapna. While awareness and understanding of digital transformation builds up in the region, CSC is also following its businessas-usual approach. Bapna indicates that healthcare and insurance are focus vertical markets in the region and CSC has built significant assets in these market segments. Source Global survey by the Economist Intelligence Unit, CIOs and the future of business strategy, 2016 27